Senior Manager, Accounts Receivable & Billing

Fivetran is building data pipelines to power the modern data stack for thousands of companies. We are looking for a Senior Manager, Accounts Receivable & Billing to lead and scale our global billing and AR operations during a period of significant business transformation. This role will be responsible for strengthening billing operations, financial and operational controls, credit review processes, billing data governance, month-end readiness, and team execution across a complex global Order-to-Cash environment. The Senior Manager will play a critical role in preparing the organization for the integration of Fivetran and dbt Labs into a unified operating model, including readiness for the planned February 1, 2027 cutover.

• Lead end-to-end billing operations, including invoice generation, delivery, amendments, credits, corrections, reconciliations, exception management, and customer-specific billing requirements.
• Design, implement, document, and monitor billing and AR controls, including approval requirements, reconciliations, audit evidence, change controls, and exception-management procedures.
• Establish and operationalize customer credit review and credit-check processes, including approval thresholds, documentation standards, credit limits, and escalation procedures.
• Lead billing and AR operational readiness for monthly and quarterly close, ensuring activities, reconciliations, adjustments, and supporting schedules are completed accurately and on time.
• Drive billing-data readiness for the February 1, 2027 NewCo cutover, including data requirements, mapping, validation, reconciliation, testing, controls, exception handling, and operational readiness.
• Partner with Order Management, GTM Systems, Product, Revenue, and Accounting to identify and resolve upstream data and process issues.
• Develop and scale AI-enabled and automated workflows that move recurring billing, reconciliation, and finance activities toward exception-based management.
• Recruit, onboard, and develop team members within the India Center of Excellence and lead the transition of responsibilities.
• Create and maintain SOPs, runbooks, process maps, control documentation, testing procedures, close checklists, and training materials.
• Provide concise leadership reporting on billing health, controls, operational risks, cutover dependencies, unresolved issues, and readiness milestones.

• 8+ years of progressive experience in accounts receivable, billing, order-to-cash, accounting operations, revenue operations, or related finance functions, including significant experience in a complex B2B or SaaS environment.
• 3+ years of direct people-management experience, with demonstrated success building and developing distributed or global teams.
• Deep understanding of billing operations, month-end close, reconciliations, financial controls, audit requirements, and customer credit-risk processes.
• Demonstrated experience designing and implementing scalable operational controls, process improvements, and governance frameworks.
• Strong systems and data capabilities, including experience with ERP and billing platforms such as NetSuite, Salesforce, Zuora, Oracle, SAP, or similar, with advanced Excel/Google Sheets skills and SQL proficiency preferred.
• Experience leading significant transformation initiatives such as finance-system implementations, process migrations, M&A integration, shared-services transitions, or operating-model redesign.
• Demonstrated ability to use AI, automation, workflow tools, RPA, APIs, or related technologies to reduce manual work while creating appropriate monitoring, documentation, and human-review controls.

Oakland Pay Range: $172,060—$215,075 USD

• 100% employer-paid medical insurance
• Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays (including a year end Global Week of Rest), and volunteer days off
• RSU stock grants
• Professional development and training opportunities
• Company virtual happy hours, free food, and fun team-building activities
• Monthly cell phone stipend
• Access to an innovative mental health support platform

Apply via the Fivetran careers page: https://www.fivetran.com/careers/job?gh_jid=7885690003