Senior Platform Manager, Payment Platform Accounts
Airbnb- Base salary
- $179k–$207k Published base salary range
- Location
- Remote - US (approved states: AL, CA, CO, FL, GA, IL, MD, MN, MS, NV, NJ, NY, NC, OH, OR, PA, TN, TX, WA) Remote eligibility
- Employment
- Full-time Senior
About the job
About the Role
Airbnb is seeking a Senior Platform Manager to lead the Payment Accounts area within the Payments Platform team. This role will shape the product vision, strategy, and roadmap for Payment Accounts, and lead execution of cross-functional initiatives with partner teams across Payments, Trust, Guest & Host, and Compliance. The role involves building foundational platform capabilities for digital wallets and identity services, and scaling them to many guest and host use cases.
Responsibilities
- Own the Account Foundations area, including payments requirements with Trust, Guest & Host, and Compliance teams, and execute on logical account structures and external account orchestration.
- Partner on account receivables and loss-reduction initiatives where Payment Accounts capabilities can improve user experience, operational clarity, or risk outcomes.
- Evaluate account-related user data to understand evolving behaviors and needs related to payment activity and management.
- Resolve account frictions and compliance information, and manage business-related information and points of contact to reduce downstream friction.
- Manage account access among multiple users with access to data, actions, and payment methods.
Qualifications
- 7+ years of experience building payment platforms or fintech products in a product management role, with a track record of owning strategy, roadmap, and execution.
- Demonstrated experience building enterprise or B2B2C products for large marketplaces, including deep understanding of identity workflows, compliance requirements, and fraud & losses.
- Experience building or managing API-based products and developer-facing platforms, with the ability to engage credibly with engineering teams and external developer partners.
- Experience contributing to products that serve users across multiple geographies, currencies, or regulatory environments.
- Ability to define a clear product area strategy, success criteria, and roadmap, and align cross-functional partners around priorities and tradeoffs.
- Exceptional prioritization and decision-making skills.
- Ability to build strong partnerships inside and outside the Product organization.
Preferred Qualifications
- Technical background with domain experience in multi-rail payment processing & operations.
- Experience with payments and risk losses.
- Experience scaling digital wallets and identity services.
- Experience at a consumer marketplace or two-sided platform with both B2B and B2C product surface areas.
- Experience with AI prototypes in the product development process.
- Demonstrated ability to successfully scale products from 0>1.
Compensation & Benefits
The base pay range for this role is $179,000—$207,000 USD. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.
Location
This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed with your manager. You must live in a state where Airbnb Payments, Inc. is a registered entity. Approved remote states include: Alabama, California, Colorado, Florida, Georgia, Illinois, Maryland, Minnesota, Mississippi, Nevada, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Tennessee, Texas, and Washington.
Application Instructions
To apply, please submit your application through the Airbnb careers page for this position. For reasonable accommodation during the application process, contact reasonableaccommodations@airbnb.com.
Skills & tags
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