Program Manager, OMX SOTO

Chime is seeking a Program Manager to join its Strategic Operations and Transformation Office (SOTO) within the Operations and Member Experience (OMX) organization. The team leads OMX's highest-priority strategic initiatives, partnering with executive program owners and cross-functional leaders to drive a rotating portfolio of mission-critical initiatives.

Responsibilities include end-to-end ownership of strategic initiatives, bringing structure to ambiguity, anticipating risks, building data-driven narratives and executive communications, partnering with senior leaders, identifying opportunities to leverage AI and automation, and championing continuous improvement.

Qualifications: 5+ years in Strategy, Business Operations, Program Management, Management Consulting, Member Experience, or a related field; exceptional program management skills; outstanding written and verbal communication; demonstrated success leading cross-functional initiatives; strong analytical skills with experience using Looker, Tableau, Power BI, or similar tools; experience implementing AI and automation improvements.

Compensation: Base salary $130,000 - $180,000, plus bonus, equity, and benefits.

Benefits include paid parental leave, wellness stipend, commuter benefits, paid holidays, and family planning reimbursement.