Senior / Staff Applied Research Software Engineer - Emerging Tech

Twilio is hiring for multiple positions at either a Senior or Staff level for the role of Applied Research Software Engineer on the Emerging Tech team (Twilio Forward incubation lab). This full-stack engineering role contributes hands-on technical expertise, rapid prototyping, and development of innovative solutions for Horizon-3 initiatives, including the Ola agent-native communication channel and the Agent-to-Human (A2H) protocol. The role is remote and based in the United States, with approximately 5% travel for in-person connection.

Senior level: Develop, test, and deploy code for prototypes and new product features; collaborate on technical challenges; participate in code reviews and documentation; experiment with modern tools and emerging technologies; adapt to evolving requirements.

Staff level: Design, develop, and implement prototypes and production-ready solutions; collaborate on AI, machine learning, and emerging technologies; contribute to engineering best practices; communicate progress to stakeholders; adapt quickly to feedback.

Senior level: Bachelor’s degree in CS/Engineering or equivalent; 3+ years of professional software development (ideally full stack); proficiency in at least one language (JavaScript, Python, Java); experience with front-end (React, Angular) and/or back-end (Node.js, Springboot); understanding of SQL/NoSQL; effective communication; agentic coding operating model leveraging MCP/LLMs; ability to deal with ambiguity.

Staff level: Bachelor’s degree or equivalent; 5+ years of full stack development; proficiency across modern languages (JavaScript, Python, Java); experience with front-end/back-end frameworks; solid database knowledge; strong problem-solving; mastery of agentic coding with advanced dev tools, MCP, and LLMs.

Desired (both levels): Exposure to AI/ML; knowledge of cloud platforms (AWS, Azure) and distributed systems; ability to ramp up on new technologies; passion for innovation; experience with remote/global teams; open source contributions.

Estimated pay ranges (USD) based on location: $141,520–$213,900 for Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont, or Washington D.C.; $149,840–$226,500 for New York, New Jersey, Washington State, or California (outside SF Bay Area); $166,400–$251,600 for San Francisco Bay Area. Eligible for equity plan and corporate bonus plan.

Generally eligible for health care insurance, 401(k) retirement account, paid sick time, paid personal time off, and paid parental leave. Additional benefits include competitive pay, generous time off, wellness leave, and retirement savings program.

Apply via the official Greenhouse posting. Applications accepted on an ongoing basis. Twilio is an equal opportunity employer.