Senior Strategic Implementation Consultant

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, a platform that enables organizations dependent on physical operations to harness IoT data for actionable insights. Samsara serves industries such as agriculture, construction, field services, transportation, and manufacturing, helping improve safety, efficiency, and sustainability.

This role is part of Samsara's Strategic Customer Success team, specifically the Implementation team, responsible for helping Enterprise customers deploy and adopt IoT solutions for their fleet and industrial assets. The role involves owning the customer relationship, ensuring successful deployment, and building relationships with customers across various industries.

• Manage deployment of Samsara technology to large-scale customers, enabling quick time to value.
• Create launch plans and roadmaps to increase product usage.
• Track implementation progress, participation, product adoption, and account health.
• Run training sessions, demonstrate technology, and work through challenges with executives and day-to-day users.
• Juggle multiple customer engagements in parallel and work cross-functionally.
• Serve as a mentor to wider Customer Success and Support teams.
• Deeply understand the Samsara platform and explain capabilities to customers.

• 10+ years of experience in technology consulting and/or customer-facing technology implementation.
• Enterprise SaaS experience preferred.
• Exceptional executive stakeholder management, communications, emotional intelligence, and prioritization.
• Experience supporting or working with technical products.
• Excellent consultative skills with end-to-end system implementation experience.
• Proven track record of building trust with stakeholders including executives, Product and Engineering leadership, and day-to-day users.
• Bachelor's degree from a 4-year institution.

Annual base salary range: $109,480—$165,600 USD.

Total rewards include performance-based bonus/variable pay, equity (for eligible roles), professional development stipend, comprehensive health and parental leave plans, and a flexible, employee-led remote model.

Apply via the provided link.