Senior TPM - Enterprise Systems

Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. As a Senior Technical Program Manager for Enterprise Systems, you will drive the programs that build and evolve Fin's Finance Integrations, Finance and People systems, from implementation through integration, adoption, and governance. You will work across Finance, People, Legal, and Engineering to turn ambiguous business problems into sequenced, funded, and delivered programs. This is a program management role first, requiring technical depth to hold your own with architects and engineers, measured on whether complex, multi-team programs land on time and to the bar.

• Own end-to-end delivery of Fin's most complex Enterprise Systems programs, multi-quarter and multi-workstream, accountable for the outcome.
• Partner deeply with Finance, Billing, and People teams to turn their problems into solutions, challenging stated requirements to find better answers.
• Shape initiatives before they become projects, working with leadership to define scope and success measures.
• Manage stakeholders and expectations directly, setting clear bars for delivery and communicating change early and often.
• Plan around business cycles (month end, quarter end, year end, payroll, performance, planning) to sequence delivery, testing, and cutover.
• Own the roadmap and communication, driving visibility and shared understanding across IT group teams and senior stakeholders.
• Run implementations with rigor: requirements, functional specs, build oversight, UAT, cutover, and hypercare.
• Manage risk actively, surfacing issues, dependencies, and delays early with mitigation options and recommendations.
• Lead change, not just the system, by planning and delivering enablement, comms, and training for adoption.
• Raise the bar on delivery, improving planning, governance, and ways of working across the Enterprise Systems team.

• 6+ years managing technical programs and projects end-to-end, with a track record of enterprise system implementations personally led from initiation through go-live and stabilisation.
• Proven command of program management fundamentals: planning, sequencing, resourcing, dependency management, risk and issue management, and status reporting.
• Track record delivering multiple concurrent workstreams without losing control of scope, timeline, or quality.
• Strong stakeholder management, setting expectations early, holding teams to commitments, and making them accountable without formal authority.
• Direct experience with Finance and People systems, specifically NetSuite and Workday, and a working understanding of processes they support: procure-to-pay, record-to-report, hire-to-retire, and billing within quote-to-cash flow.
• Practical understanding of business close cycles, knowing what month end and quarter end demand of a Finance team.
• Broad understanding of Enterprise Systems: system architecture, integrations, data flows, and the SaaS application landscape supporting Finance, People, and Legal teams.
• Ability to take an ambiguous or contested problem, get to the real requirement, and turn it into a concrete plan with named owners and dates.
• Excellent written requirements and functional specs, enabling engineers to build the right thing and stakeholders to recognize it at UAT.

• Hands-on NetSuite or Workday experience (administration and/or configuration).
• Experience with Zip, Stripe, Snowflake, Salesforce, or comparable enterprise platforms.
• Supporting or delivering through a monthly close, or working alongside FP&A and Accounting operations.
• Experience delivering programs in an audited environment, where controls, evidence, and sign-off are part of the delivery path.
• Grounded in recognized delivery methodologies with judgment to know how a program should operate.
• Experience running programs in a fast-moving, AI-first environment where requirements shift mid-flight.

The base salary range for candidates within the San Francisco Bay Area is $156,000-$187,000. Actual base pay will depend on factors such as education, skills, experience, and location. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). Benefits and programs are designed to support health and wellbeing, family, time away from work, and financial future, with offerings varying by location.

Apply through the provided application link. Proof of eligibility to work in the United States is required.