Senior Vendor Performance Manager, North America

Reddit is a community of communities, home to 100,000+ active communities and approximately 130 million daily active unique visitors. Reddit is looking for a passionate and motivated individual to lead the growth of our SMB segment in North America. This role will work closely with outsourced vendors and act as the voice of the customer for internal teams and cross-functional partners. The role will be based in Utah, working onsite with our vendor partner, and is required to work in person from our Ogden, UT office 1-2 days per week.

• Fully own revenue growth and quota attainment for a $XXXM/year business
• Lead an organization of +100 vendor reps, managers, & function leads
• Drive global strategy, organization design, sales motions, & scaled solutions for the SMB Agency business
• Devise strategies that ensure the vendor delivers on growth across Agency acquisitions and existing books of business
• Lead weekly, monthly, and quarterly business reviews with the vendor, managing ongoing action items
• Drive optimizations of workflows/processes at vendor sites, maintaining high customer satisfaction
• Work closely with vendor and internal teams to ensure timely and accurate communication, training, and updates
• Support & mentor vendor teams to achieve quarterly revenue targets
• Work with Sales Leadership, Sales Operations, and Marketing to create scaled end to end programs
• Fully leverage the available technology stack including Gong, Salesforce, Chili Piper, ChatGPT, Looker, Zoominfo
• Build & execute scaled sales strategy initiatives for high-value SMBs
• Shape Reddit’s Ads product roadmap by aggregating and sharing client feedback and campaign metrics
• Drive results through data analysis, goal-setting, planning, & project management
• Develop strategies to identify, pitch, and activate High-value SMBs

• 8+ years of experience in sales, client services, or operations
• 5+ years of sales vendor management or sales leadership experience
• Proven background in building and running outsourced sales operations
• Advertising/marketing experience
• Experience partnering with or working for digital agencies
• Experience selling into the SMB segment with a history of exceeding revenue targets
• Motivated self starter who thrives in unstructured environments
• Tenacious and entrepreneurial approach to working through challenges
• Excellent communication and project management skills
• Strong analytics and quantitative skills
• Experience working with Salesforce, Gong, or comparable tools
• BA / BS degree or equivalent work experience
• Multi-market experience is a plus

The base salary range for this position is $147,000—$205,700 USD. This role is eligible to receive equity in the form of restricted stock units and a commission. Reddit offers comprehensive healthcare benefits, 401k with employer match, flexible vacation, paid parental leave, mental health coaching, and more.

Apply via the Greenhouse link.