Solutions Architect

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI. Elastic’s cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

As a Solutions Architect at Elastic, you will serve as a technical authority and trusted advisor to the sales team, customers, partners, and community. You will understand and tackle customer business issues with the Elastic Stack, engage the regional Elastic community through events and programs, and enable sales through partners.

• Serving as the technical point of contact for accounts and account managers in your assigned territory.
• Developing a deep understanding of customers’ goals and articulating how Elastic offerings address their needs.
• Crafting and owning value-based relationships at all levels in customer organizations.
• Actively participating in all phases of planning and execution for your territory, from initial discovery to the technical win.
• Developing and maintaining a deep understanding of Elastic products and solutions to demonstrate value in sales meetings and events.
• Advising the sales team on positioning Elastic products, solutions, and services.
• Onboarding, educating, and enabling partners, and supporting them in sales cycles.
• Crafting collateral, contributing to programs, and collaborating with other Elasticians to meet client needs.
• Being the voice of the customer and community to communicate needs, gaps, and improvements to engineering and leadership.
• Deepening sales and technical skills through self-driven education and professional development opportunities.

• A track record of success in a technical presales role, with enough experience selling and implementing technology to earn customer trust.
• Proven ability to articulate and sell the benefits of modern platforms, software, and technologies.
• A passion for curiosity and continuous learning.
• A history of successful customer relations, devising architectures that helped meet goals or solve problems.
• An ability to influence teams and inspire groups, both large and small.
• Willingness to travel 30% within region, and occasionally internationally.

The typical starting OTE range for this role is $128,000—$202,400 USD, based on a 70/30 pay mix (base salary / target variable). The typical starting base salary range is $89,600—$141,700 USD, and the typical starting target variable range is $38,400—$60,700 USD. This role is eligible for Elastic's stock program. Elastic offers a company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings, health coverage, flexible locations and schedules for many roles, generous vacation days, up to $2000 match for financial donations and service, up to 40 hours for volunteer projects, and a minimum of 16 weeks of parental leave.

To apply, use the application link provided. For accommodation requests during the application or recruiting process, email candidate_accessibility@elastic.co.