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Sr. Delivery Partner Manager, FDE

Databricks
Hybrid - Central, Northeast, or Southeast USUpdated 50d ago
Total compensation
$125k–$215k
Published total compensation range
Location
Hybrid - Central, Northeast, or Southeast US
Remote eligibility
Employment
Full-time
Senior
Role family
Operations
AI / ML
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About the job

About the Role

As a Sr. Delivery Partner Manager on the Forward Deployed Engineering (FDE) team, you will oversee the Databricks Delivery Partner Program, leveraging partnerships with system integrators to co-deliver Databricks services engagements. This is an individual contributor role focused on accelerating customer outcomes through effective enablement and delivery of Databricks platform technology.

Responsibilities

  • Build and develop FDE relationships with Global System Integrators (GSIs), Regional System Integrators (RSIs), and regional partner teams to support bi-directional pipeline reviews and engagements.
  • Build an RFP process for partner selection on large, complex, multi-year migration deals; create templates and scorecards for data-driven decisions.
  • Lead efforts to incubate and ramp new partners with Gen AI capabilities.
  • Drive MBRs and QBRs with priority partners and develop long-term roadmaps for Professional Services partner delivery.
  • Develop scorecards and feedback loops to segment partners by focus areas, regions, and company priorities.
  • Drive delivery governance to ensure partner quality on services-led and partner-supported implementations.
  • Support global programs to measure partner quality (CSAT, Partner Survey) and program governance.
  • Lead programs aligned with FDE & Partner strategy for Assurance and advisory services.
  • Enable GSIs, RSIs, and SIs on Assurance services; support bi-weekly reviews and deal governance.
  • Support Partner IP efforts such as service delivery kits to scale the ecosystem.
  • Ensure partner personnel have required training and certification for Databricks projects.
  • Champion specialization programs and implement programs to exceed delivery quality.
  • Build and maintain an effective onboarding process for partner resources.
  • Oversee pipeline planning with delivery partners to ensure resource availability.
  • Allocate and outsource projects to services partners, selecting appropriate partners and ensuring project success.
  • Support bi-directional contractual negotiations with legal, people operations, and other cross-functional teams.
  • Advocate for partner needs internally; manage escalations and issues on partner-delivered projects.
  • Develop, implement, and monitor KPIs for each services partner.
  • Coach and mentor junior team members and partner resources.

What We Look For

  • Extensive industry experience including resource management and demand pipeline management, with a record of success in navigating and driving engagements with large enterprise organizations, focusing on FDE.
  • Extensive experience within an FDE or consulting organization as a Partner Manager and/or Consulting Manager.
  • Experience managing partner or third-party organization enablement, including upskilling teams to provide delivery capabilities.
  • Excellent ability to work directly with partners and customers to gather, prioritize, plan, and execute solutions to customer business requirements as they relate to technology.
  • Experience managing commercial agreements with partners, including statements of work to support services management.

Compensation & Benefits

Pay ranges by zone: Zone 1: $156,000—$214,500 USD; Zone 2: $140,400—$193,050 USD; Zone 3: $132,600—$182,400 USD; Zone 4: $124,800—$171,600 USD. Total compensation may include annual performance bonus, equity, and benefits. Databricks offers comprehensive benefits and perks; details vary by region.

Skills & tags

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