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Sr. Manager, Solutions Architect SME

GitLab
Remote - United StatesUpdated 14h ago
Base salary
$166k–$249k
Published base salary range
Location
Remote - United States
Remote eligibility
Employment
Full-time
Lead / Manager
Role family
Sales
Developer tools
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About the job

About the role

GitLab is seeking a Senior Manager, SME Solutions Architecture to build and lead a regional team of product Subject Matter Experts who win GitLab's most complex opportunities. The team covers four product groups: Security & Compliance, Platform, Core DevSecOps, and AI & Competitive. This is a player-coach role: you'll stay close to the technology and step into critical deals yourself.

What you'll do

  • Hire, develop and retain a regional team of SMEs across four product groups.
  • Run the regional engagement model with Account SA and Post-Sales leaders.
  • Partner with regional sales leaders and AVPs on deal strategy, forecast calls and product-category plans.
  • Review SME coverage weekly against the regional pipeline and move capacity to where product-category commit and consumption are at risk.
  • Step into strategic deals as an executive technical sponsor.
  • Coach SMEs on PoV design, executive storytelling and competitive positioning.
  • Keep engagement and outcome data accurate in Salesforce.
  • Work with peer regional managers and the Senior Director on shared assets, enablement programs and a consistent global playbook.
  • Bring regional customer and competitive signals to Product and Engineering.
  • Build a team culture of trust, ownership and learning.

What you'll bring

  • 5+ years experience leading technical pre-sales, solutions architecture or consulting, including time leading teams of technical individual contributors.
  • Hands-on depth in at least one of the four product groups, and enough breadth to coach across all four, including working fluency with AI-assisted development.
  • A record of hiring and developing high-performing technical specialists or SAs.
  • Experience partnering with sales leaders on enterprise forecasts, deal strategy and territory planning.
  • Comfort with data; you can show how your team moves win rates, cycle times and consumption.
  • Strong executive presence with customers and internal leaders.
  • Experience leading through change, with clear and steady communication.
  • Experience running an overlay or specialist team, or launching a new team or product category.

How you'll be measured

  • Regional product-category commit attainment and consumption growth.
  • Technical win rate, PoV conversion and time to production use on SME-engaged opportunities.
  • SME coverage of the top 10% of regional opportunities, and lead time from request to engagement.
  • Account SA satisfaction with SME support.
  • Team hiring, ramp time, engagement and retention.

Compensation

Variable compensation is tied to regional product-category commit and consumption, aligned to geo sales leadership. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. The base salary range for this role's listed level is for residents of the United States only: $166,200—$249,300 USD.

Benefits

GitLab supports full-time employees with benefits to support health, finances, and well-being, including Flexible Paid Time Off, Team Member Resource Groups, Equity Compensation & Employee Stock Purchase Plan, Growth and Development Fund, Parental leave, and Home office support.

Application instructions

Apply through the provided link. GitLab welcomes interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement.

Skills & tags

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