Staff Backend Engineer

Grafana Labs is the company behind Grafana Cloud, a fully managed observability platform trusted by more than 10,000 organizations. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital.

We recently started a skunkworks initiative with a mission to bring observability to the rest of the business. Our goal is to make Grafana the single best place where humans and AI agents understand and act on real-time data from across the enterprise. As part of this initiative, we are building an AI-native data intelligence system that gives agents reliable, governed access to enterprise context. The new team is a mix of seasoned Grafanistas and new hires, operating with a high degree of autonomy and ownership.

• Build the core backend services: design, implement, test, and operate the first services for context ingestion, context indexing, retrieval orchestration, API access, source configuration, and system administration.
• Create a scalable SaaS foundation: help define and build the architecture for a multi-tenant service, including tenant isolation, usage tracking, quotas, audit logs, background jobs, and reliable service boundaries.
• Power agent-facing retrieval workflows: build APIs and service interfaces that allow AI agents, MCP tools, CLIs, and internal applications to retrieve relevant context, provenance, confidence signals, and warnings.
• Work across product and infrastructure: partner with the team to make practical tradeoffs between fast experimentation and long-term reliability.
• Operate what you build: instrument services with metrics, logs, traces, alerts, and dashboards.
• Contribute to technical direction: help shape the architecture, service boundaries, storage choices, API contracts, deployment patterns, and engineering practices.

• Strong engineering skills: solid experience building production-grade, user-facing software systems.
• AI experience with a practical mindset: familiar with AI technologies and frameworks.
• Quick iteration and experimentation: comfortable releasing prototypes, collecting feedback, and iterating.
• Proven initiative: take ownership and drive projects forward, able to deal with ambiguity.
• Collaborative attitude: communicate effectively with peers and bring a solutions-oriented mindset.
• Experience with LLMs, prompt engineering, and building applications powered by GenAI.
• Proven track record of delivering software that made it into production and is actively used by users.
• Exposure to working in cloud-native environments (e.g., AWS, GCP, Azure).
• Experience using observability tools to understand and troubleshoot system behavior.

• Experience building or working with agent frameworks or multi-agent workflows.
• Experience as a data analyst or work with data platforms (e.g., Looker, Tableau, PowerBI, Snowflake, DataBricks).
• Experience building tools for data engineering.

In Spain, the base compensation range for this role is EUR 94,025 - EUR 112,830. Actual compensation may vary based on level, experience, and skillset. All roles include Restricted Stock Units (RSUs).

• 100% Remote, Global Culture
• Scaling Organization
• Transparent Communication
• Innovation-Driven
• Open Source Roots
• Empowered Teams
• Career Growth Pathways
• Approachable Leadership
• Passionate People
• In-Person onboarding
• Balance is Key: global annual leave policy of 30 days per annum, with 3 days reserved for Grafana Shutdown Days.

Apply via the provided Greenhouse link.