Staff Backend Engineer - Grafana Second Horizon

Grafana Labs is the company behind the open observability cloud, with Grafana Cloud as its fully managed observability platform. Trusted by 35 million users and 7,000+ customers including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce. A 100% remote company with 1,600+ team members across 40+ countries.

We are building an AI-native data intelligence system as part of a skunkworks initiative to bring observability to the rest of the business. The system gives agents reliable, governed access to enterprise context, helping them retrieve data, metadata, definitions, lineage, quality signals, and institutional knowledge. We are looking for a Staff-level Backend Engineer to build the first production services for this context layer management system.

• Design, implement, test, and operate core backend services for context ingestion, indexing, retrieval orchestration, API access, and system administration.
• Build a scalable multi-tenant SaaS foundation including tenant isolation, usage tracking, quotas, audit logs, background jobs, and reliable service boundaries.
• Power agent-facing retrieval workflows with APIs and service interfaces for AI agents, MCP tools, CLIs, and internal applications.
• Partner across product and infrastructure to balance fast experimentation with long-term reliability.
• Instrument services with metrics, logs, traces, alerts, and dashboards using observability tools.
• Contribute to technical direction including architecture, service boundaries, storage choices, API contracts, and deployment patterns.

• Solid experience building production-grade, user-facing software systems.
• Familiarity with AI technologies and frameworks, with a practical mindset.
• Comfortable with quick iteration and experimentation.
• Proven initiative and ability to define scope in ambiguous situations.
• Collaborative attitude with effective communication.
• Experience with LLMs, prompt engineering, and building applications powered by GenAI.
• Proven track record of delivering software that made it into production and is actively used.
• Exposure to cloud-native environments (e.g., AWS, GCP, Azure).
• Experience using observability tools to understand and troubleshoot system behavior.

• Experience building or working with agent frameworks or multi-agent workflows.
• Experience as a data analyst or with data platforms (e.g., Looker, Tableau, PowerBI, Snowflake, DataBricks).
• Experience building tools for data engineering.

In Spain, the base compensation range is EUR 94,025 - EUR 112,830. Actual compensation may vary based on level, experience, and skillset. All roles include Restricted Stock Units (RSUs).

• 100% Remote, Global Culture
• Scaling Organization
• Transparent Communication
• Innovation-Driven
• Open Source Roots
• Empowered Teams
• Career Growth Pathways
• Approachable Leadership
• Passionate People
• In-Person onboarding
• Balance is Key - 30 days annual leave per annum, with 3 days reserved for Grafana Shutdown Days.

Grafana Labs is an equal opportunity employer.