Staff Backend Engineer - Grafana Second Horizon | UK | Remote

Grafana Labs is the company behind the open observability cloud, with Grafana Cloud as its fully managed observability platform. Trusted by 35 million users and 7,000+ customers including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce.

We are building an AI-native data intelligence system as part of a skunkworks initiative to bring observability to the rest of the business. The goal is to make Grafana the single best place where humans and AI agents understand and act on real-time data from across the enterprise. The context system retrieves, agents decide, and data teams maintain the intelligence.

• Design, implement, test, and operate the first services for context ingestion, context indexing, retrieval orchestration, API access, source configuration, and system administration.
• Help define and build the architecture for a multi-tenant service, including tenant isolation, usage tracking, quotas, audit logs, background jobs, and reliable service boundaries.
• Build APIs and service interfaces that allow AI agents, MCP tools, CLIs, and internal applications to retrieve relevant context, provenance, confidence signals, and warnings.
• Partner with the team to make practical tradeoffs between fast experimentation and long-term reliability.
• Instrument services with metrics, logs, traces, alerts, and dashboards.
• Help shape the architecture, service boundaries, storage choices, API contracts, deployment patterns, and engineering practices for a new product area.

• Solid experience building production-grade, user-facing software systems.
• Familiarity with AI technologies and frameworks, with a focus on delivering high-quality solutions.
• Comfortable releasing prototypes, collecting feedback, and iterating.
• Proven initiative and ability to deal with ambiguity.
• Effective communication and collaborative attitude.
• Experience with LLMs, prompt engineering, and building applications powered by GenAI.
• Proven track record of delivering software that made it into production.
• Exposure to cloud-native environments (e.g., AWS, GCP, Azure).
• Experience using observability tools.

• Experience building or working with agent frameworks or multi-agent workflows.
• Experience as a data analyst or work with data platforms (e.g., Looker, Tableau, PowerBI, Snowflake, DataBricks).
• Experience building tools for data engineering.

In the United Kingdom, the base compensation range for this role is GBP 103,958 - GBP 124,750. Benefits include equity, bonus (if applicable) and other benefits listed here.