Staff Backend Engineer, Commerce

Zapier's mission is to make automation work for everyone. The Commerce Zone builds and operates the infrastructure behind billing, subscriptions, payments, pricing, entitlements, and checkout across everything Zapier ships: self-serve plans, enterprise contracts, and ecosystem offerings.

We're hiring a Staff Engineer to own the technical vision and long-term architecture for the Commerce Zone. You'll define pricing primitives, service boundaries, and data models that let Zapier ship pricing and packaging changes in days instead of months—while keeping every dollar accounted for accurately. This is production-critical, finance-grade infrastructure where correctness is non-negotiable.

• Serve as a technical leader within the Commerce Zone, partnering with Engineering, Product, and Design to shape strategy and roadmap decisions.
• Shape the long-term platform vision, balancing near-term delivery with long-term durability, extensibility, and operational excellence.
• Lead high-impact technical initiatives, including decoupling billing from account systems, clarifying system boundaries, and consolidating pricing infrastructure.
• Own and strengthen revenue-critical systems—Billing, Pricing, Payments, Checkout, and Entitlements—ensuring they are resilient, observable, and correct.
• Guide high-impact technical decisions on API design, data modeling, caching strategies, and system architecture.
• Partner deeply across Zapier with Pricing & Packaging, Product, Design, Support, and Operations teams.
• Drive measurable improvements in latency, reliability, and customer experience.
• Mentor engineers and raise the technical bar through code reviews and shared patterns.
• Champion documentation and developer experience.

• Proven engineering impact in complex, production systems at scale; many strong candidates have 8+ years of experience, but we hire for impact and capability, not tenure.
• Billing/payments/monetization domain experience: strong knowledge in billing systems, subscription management, payment processing, or financial platforms, including metered billing, pricing models, entitlements, revenue recognition, and enterprise customer support.
• API, platform, and performance expertise: designed and built APIs serving multiple consumers, with a track record of resolving performance bottlenecks through profiling, caching, and database optimization.
• Outcome-driven and customer-focused, with a willingness to pivot when it better serves the customer and business.
• Cross-team leadership and proactive ownership, with experience leading technical initiatives spanning multiple teams.
• AI fluency: use AI coding tools as a regular part of your workflow and have a point of view on where they accelerate delivery.
• Comfort with complexity: navigate large, mature codebases and make meaningful progress without waiting for a clean slate.

Base salary ranges by location: USA $210,700–$316,100; Canada CA$210,700–CA$316,100; UK £132,500–£198,700; Ireland €135,800–€203,800; Spain €135,800–€203,800; India ₹77,56,200–₹1,16,34,400; Australia A$208,600–A$313,000; New Zealand NZ$208,600–NZ$313,000. Offers equity and bonus.

Apply through the provided application link. The application process includes in-depth questions; resume and CV fields are optional. Education is not a requirement. Zapier is an equal-opportunity employer and provides reasonable accommodations for disabilities.