Senior Solutions Engineer

LaunchDarkly is a feature management platform that helps software teams build better software faster. As a Senior Solutions Engineer, you will be a trusted technical advisor to our largest and most important Enterprise prospects and customers, playing a critical role in the Enterprise sales strategy. You will partner with Account Executives and Customer Success Managers to land new customers and expand existing ones.

• Drive technical discovery, architecture design, and PoC implementation throughout the pre-sales lifecycle.
• Deliver high-impact demonstrations, workshops, and proposals tailored to C-level and technical stakeholders.
• Cultivate trust and credibility with customers, identifying technical champions and positioning as a strategic advisor.
• Liaise between customers and internal Product and Engineering teams to relay feedback and influence product roadmap.
• Lead cross-regional technical initiatives and enhance SE tools, processes, and frameworks for global scalability.
• Mentor junior team members and share industry best practices across the SE team.
• Maintain expert-level knowledge of LaunchDarkly’s platform, integrations, industry trends, and emerging technologies.
• Respond to RFPs and manage technical environments to support enterprise sales motions.
• Translate complex client requirements into scalable, sustainable, and technically sound solutions.
• Represent LaunchDarkly at industry events and customer engagements through travel as needed.

• 8+ years of experience in a solutions engineering, sales engineering, or systems architecture customer-facing role.
• Experience in areas such as the SDLC, cloud architecture, or DevOps.
• Extensive knowledge of cloud platforms, with expertise in at least one (e.g., AWS, Azure, Google Cloud).
• Demonstrated excellence in leading and documenting a proof of concept and building technical and deal champions.
• Excellent communication and presentation skills.
• Demonstrated history of presenting thought leadership to the broader industry.
• Bachelor’s degree in Computer Science, Engineering, Information Technology, or related field (or equivalent experience).
• Experience with security and compliance frameworks such as PII, PCI, HIPAA is a bonus.

Target pay ranges based on Geographic Zones for Level 4: Zone 1 (SF/Bay Area, NYC Metro, Boston, Seattle): $214,000 - $295,000; Zone 2 (Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago): $193,000 - $265,000; Zone 3 (all other US locations): $182,600 - $251,020. Exact compensation may vary based on skills, experience, and location. In addition to salary, the role includes Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits.

50% travel required.