Account Executive Commercial Sales (Growth)

Pendo is a product analytics platform founded in 2013, with a mission to improve society's experience with software. The Commercial Sales organization drives revenue growth across growth-stage and SMB customer segments.

As a Sr. Account Executive, you will own the full customer lifecycle within a primary territory of growth-stage businesses with more than 300 employees. Responsibilities include net-new acquisition, account management, renewals, expansions, and churn mitigation. You will partner with Customer Success, Solutions Engineering, Legal, and Finance to deliver long-term customer value while achieving quarterly sales and retention targets.

Day-to-day activities include developing product expertise, owning the full sales cycle, generating pipeline, managing forecasts, leading value-based discovery, navigating trials and evaluations, building executive-level customer relationships, creating account plans, managing proposals and contracts, and maintaining sales systems like Salesforce.

Must-haves include 3+ years of B2B SaaS net-new sales and account management with closing responsibilities, proven ability to manage a full sales cycle, track record of goal attainment, experience with technical product demonstrations, strong negotiation and contract management skills, business acumen with SaaS metrics, competency with CRM tools including Salesforce.com, active use of AI-powered tools, and a Bachelor's degree or equivalent.

Compensation: The expected on-target-earnings (OTE) range for this role in Raleigh, NC is $140,000 - $200,000 (on a 50/50 base-to-variable split). Benefits include strong 401(k) match, equity, and flexible time off.

This role is based in Raleigh, NC and follows a hybrid culture with 3 days in-office per week.