Business Sales Associate

As a Business Sales Associate for Lyft Business, you will drive growth and expansion within your existing book of business. You will focus on expanding and deepening relationships with small and mid-sized businesses, becoming a Lyft product expert who can efficiently resolve common support issues and guide clients through solutions. This hybrid role balances inbound and outbound outreach, with a focus on identifying key decision makers and influencers within top accounts.

• Consistently demonstrate ownership of the expansion of your book of business, identifying key decision makers and influencers within top accounts to drive growth.
• Apply critical thinking to focus your time and identify new opportunities within your existing book of business.
• Build confidence and navigate slightly challenging client conversations as you grow into a Lyft product expert who can efficiently solve common support issues.
• Leverage AI to research inbound and outbound prospects' businesses, tailoring messaging and refining pitch delivery based on what you find.
• Run well-structured sales meetings with a predefined goal, thorough discovery, and alignment on next steps.
• Navigate sales meetings with confidence and grace, handling surprises and qualifying opportunities through advanced questioning.
• Keep Salesforce as your source of truth, and go a step further by creating your own data and reporting to track progress against your book of business.
• Maintain an advanced understanding of Lyft's internal systems and how to work effectively with cross-functional teams.
• Clearly articulate complex issues verbally and in writing, providing relevant context, recommendations, and outstanding questions to guide resolution.

• Minimum 3+ years of experience in sales, account management, or business development, with a track record of managing and growing an existing book of business.
• Proven experience in a quota-carrying role with a track record of meeting or exceeding revenue targets.
• Creative thinking to develop innovative solutions that overcome challenges and objections.
• Strong pipeline management skills with attention to detail and forecast accuracy.
• Excellent negotiation skills and ability to navigate complex deal structures.
• Experience developing an account prioritization framework and contact identification strategies for a top-accounts portfolio.
• Ability to qualify opportunities with advanced questioning, and confidently navigate challenging or unexpected client conversations.

The expected base pay range for this position in the New York City area is $81,000 - $101,250, not inclusive of potential equity offering, bonus or benefits. Benefits include: great medical, dental, and vision insurance options; mental health benefits; family building benefits; child care and pet benefits; 401(k) plan with company match; 12 observed holidays plus discretionary paid time off for salaried team members; 18 weeks of paid parental leave; subsidized commuter benefits; monthly Lyft credits and complimentary Lyft Pink membership.

This role is hybrid, with an expectation to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year.