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Chief of Staff, Enterprise

Coursera
Hybrid - United States, flexible in-office collaborationUpdated 20d ago
Compensation
$190k–$288k
Published range · Top quartile for Operations (201 listings)
Location
Hybrid - United States, flexible in-office collaboration
Remote eligibility
Employment
Full-time
Director+
Role family
Operations
Education
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About the job

About Coursera + Udemy

Coursera and Udemy are now one company, creating a leading skills platform serving 300 million learners and 12,000+ enterprise customers.

Role Overview

We are looking for a Chief of Staff to join our team as the Enterprise GM's Chief of Staff, operating across functional teams to drive company-wide strategic alignment and transformation. This role acts as a company-level thought partner, leading cross-functional initiatives, synthesizing insights across functions, and ensuring that Coursera’s long-term priorities are executed cohesively across the organization.

Objectives

  • Support Enterprise GM multi-year strategies that drive financial performance
  • Drive integration across multiple functions to ensure alignment of strategy, priorities, and resource allocation
  • Enable sustainable operational excellence, including organizational cadence and governance
  • Drive strategic decision-making at the executive level
  • Shape and steer multi-function initiatives that advance Coursera’s strategy and operating model
  • Create and improve cross-functional collaboration that supports delivery of company- and org-level priorities
  • Identify and proactively address systemic organizational challenges that impact multiple functions

Responsibilities

  • Partner with principal plus executive enabling functions - Finance, HR, EA - to develop and execute 2-3 year strategic plans that drive measurable business impact across org functions in alignment with company objectives
  • Design and implement sophisticated operating models that enable scale while maintaining agility
  • Provide strategic counsel to principal on critical business decisions, leveraging deep understanding of market dynamics, company-level goals, and internal capabilities
  • Support multi-exec alignment on strategic priorities and resource allocation across multiple functions
  • Architect and execute complex organizational change, from concept to landing, including structural changes, process improvements, and cultural shifts
  • Synthesize insights and recommendations across multiple business areas to inform company-level tradeoffs and sequencing
  • Build and maintain influential relationships at the senior management level (e.g. VP+) across the organization to enable rapid mobilization for strategic initiatives

Required Qualifications

  • 15+ years in business management, strategy, or executive advisory roles
  • In-depth experience driving results in a B2B, preferably SaaS, revenue organization, e.g. Revenue Operations, Sales, GTM
  • Demonstrated experience leading complex, multi-year transformational initiatives
  • Track record of influencing executive-level decisions and driving organizational change
  • Deep expertise in organizational design and operational excellence
  • Proven ability to navigate ambiguity and drive results in rapidly evolving environments
  • Superior strategic thinking and analytical capabilities
  • Outstanding executive presence and communication skills
  • Experience managing high-stakes stakeholder relationships, including at the senior management level (i.e. VP+)

Preferred Qualifications

  • MBA or advanced degree
  • Experience managing a large, global organization (30+ FTE)
  • Track record of successful P&L management
  • Experience serving as interim executive leader
  • Experience delivering company-level transformation as a cross-functional leader

Compensation & Benefits

This role is available in the following US Pay Zones: US Zone 1: $230,000 - $287,500; US Zone 2: $220,000 - $275,000; US Zone 3: $204,000 - $255,000; US Zone 4: $190,000 - $237,500. Total rewards include comprehensive health and wellness benefits, bonus and RSU equity programs, and global perks.

Application Instructions

Submit applications directly through our careers page. Coursera + Udemy recruiters only communicate via official coursera.org/udemy.com email addresses and never through personal accounts. We do not accept resumes via email or social media.

Skills & tags

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