Delivery Solutions Architect

As a Delivery Solutions Architect (DSA) at Databricks, you will collaborate with sales and field engineering teams to accelerate adoption and growth of the Databricks Platform. You will ensure customer success by providing technical accountability for complex customers, driving onboarding, enablement, go-live, and healthy consumption of Databricks workloads. This is a hybrid technical and commercial role, requiring you to lead technical account strategy, build executive relationships, and orchestrate internal teams.

• Lead post-technical win account strategy and execution for strategic accounts.
• Serve as the accountable technical leader for specific use cases and customers.
• Be the first contact for technical issues related to production/go-live status.
• Leverage Shared Services, User Education, and Support resources to build tasks beyond your expertise.
• Create and execute plans to accelerate key use cases into production, coordinating with Professional Services.
• Navigate Databricks Product and Engineering teams for new innovations and upgrades.
• Develop execution plans covering use case progression, enablement, product adoption, and governance.
• Provide KPI reporting on usage, customer health, and risks to the Technical GM.

• 5+ years of experience accountable for technical project/program delivery in Data and AI.
• Programming experience in Python, SQL, or Scala.
• Experience in customer-facing pre-sales, technical architecture, customer success, or consulting.
• Understanding of solution architecture for distributed data systems.
• Ability to attribute business value to project deliverables.
• Technical program/project management with account and stakeholder accountability.
• Experience resolving escalations with senior customer executives.
• Experience conducting discovery workshops, creating roadmaps, and managing complex programs.
• Track record of overachievement against quota or goals.
• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience.
• Ability to travel up to 30% when needed.

Local Pay Range: $180,000—$247,500 USD. Total compensation may include annual performance bonus, equity, and benefits. Databricks offers comprehensive benefits and perks; specific details vary by region.