Director+

PagerDuty (NYSE:PD) is a leader in Digital Operations Management. Over 13,000 organizations, including 60 of the Fortune 100, rely on PagerDuty to deliver perfect digital experiences. The PagerDuty Operations Cloud is an AI-powered platform for business resilience and operational efficiency.

As Corporate Strategy Director, you will be a key strategic partner to the executive leadership team, responsible for analyzing market opportunities, driving strategic initiatives, and shaping PagerDuty's growth trajectory in digital operations management and AI-powered enterprise software. Reporting to the VP of Strategy and Corporate Development, you will identify opportunities, synthesize insights, and deliver actionable recommendations. This role requires domain expertise in enterprise software, DevOps, and AI strategy, and the ability to move rapidly from ambiguous problem statements to clear, data-driven recommendations.

• Establish operational objectives, policies, procedures, and work plans for the corporate strategy team; drive strategy execution and lead initiatives that deliver tactical results.
• Serve as subject matter expert on enterprise AI strategy, with deep knowledge of AI adoption trends, competitive landscape, and emerging agent platforms; identify and develop AI-driven opportunities.
• Conduct deep market analysis including TAM assessment, competitive positioning, and adjacency opportunities in DevOps, IT Ops, observability, and infrastructure software; build sophisticated financial models including P&L projections, investment scenarios, and ROI analysis.
• Support corporate development activities including market analysis for potential acquisitions and partnership synergies.
• Drive cross-functional collaboration, manage the strategy discipline through subordinate supervisors or professionals, and be accountable for the department budget.

• Deep expertise in DevOps, IT Operations, observability, monitoring, incident management, infrastructure software, or adjacent enterprise application/infrastructure markets.
• MBA from a top-tier program (or equivalent work experience) and a prior Bachelor's degree with strong academic performance; 10+ years total work experience with several years of post-MBA experience in corporate strategy roles at enterprise technology companies, top-tier management consulting firm, or comparable.
• Experience managing strategic initiatives end-to-end, with exceptional analytical and financial modeling skills.
• Proven success leading and developing high-performing strategy or consulting teams; outstanding communication and influencing skills.

• Deep experience shaping enterprise AI strategy at leading enterprise software companies in DevOps, observability, monitoring, incident management, infrastructure software, or IT operations platforms.
• Strong track record in identifying and evaluating new market opportunities and supporting M&A initiatives.
• Proven ability to engage C-level leaders and board-level audiences.

Base salary range: $147,000 - $246,400 USD. This role may also be eligible for bonus, commission, equity, and/or benefits. Benefits may include company equity, ESPP, retirement or pension plan, generous paid vacation time, paid holidays and sick leave, wellness days, paid parental leave (22 weeks for pregnant parent, 12 weeks for non-pregnant parent), paid volunteer time off (20 hours/year), company-wide hack weeks, and mental wellness programs. Eligibility may vary by role, region, and tenure.

Hybrid: expected to come into the San Francisco office 2 days per week. PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. Candidates must reside in an eligible location; restrictions apply in Australia, Canada, and the United States.

Apply via the provided Greenhouse link. PagerDuty encourages applications even if you don't meet every requirement.