Director, Engineering, Enterprise
Zapier- Compensation
- $280k–$421k Published range · Top quartile for Engineering (744 listings)
- Location
- Remote - North America Remote eligibility
- Employment
- Full-time Director+
About the job
About Zapier
Zapier is becoming the governed action, context, and execution layer for agents: the platform enterprises trust to let AI act on their real systems, safely. The Enterprise engineering organization builds the foundation that promise depends on - identity, access, audit, and administrative control that hold up whether the actor taking action is a human clicking through a Zap, code running on a schedule, or an AI agent operating on its own.
Role
We're looking for a Director of Engineering to lead Zapier's Enterprise engineering organization into its next phase of growth. As agent adoption accelerates and the bar for enterprise trust keeps rising, this org's work is becoming more central to Zapier's strategy, and you'll have real latitude to shape what world-class identity, audit, and governance infrastructure looks like at Zapier's next scale. You'll partner closely with a group of engineers, product managers, designers, peer leaders across the org, and with go-to-market teams who depend on your organization to close and support Zapier's largest customers.
What You'll Be Accountable For
- Governance Vision & Strategy: Define and drive the strategy and roadmap for Zapier's Enterprise Governance bet, in partnership with Product and Design leaders and connected explicitly to Zapier's company-wide agent strategy. Own the org’s technical point of view on identity, access, audit, and policy, and defend it in cross-functional and executive settings. Make the staffing and investment trade-off calls across initiatives that no single initiative or team can make for itself.
- AI-Native Governance & Engineering: Own the technical roadmap for the systems that let enterprises govern AI acting on their behalf: identity and permissions for agents, audit trails for actions, and policy controls that scale beyond human-only usage. Define what safe, accountable AI-native engineering practice looks like for your own teams - code review, on-call ownership, quality bars for agent-authored work. Identify and implement AI-powered tooling that accelerates your teams' own delivery velocity and quality.
- Reliability & Trust: Be accountable for the reliability of Zapier's identity, audit, and admin infrastructure, including the Tier-1 services enterprise customers depend on most. Build bench strength and resilience across critical systems as the team and its scope continue to grow. Step in during major incidents, coordinating cross-functional resources and setting stakeholder expectations when severity demands senior leadership involvement.
- Customer & Cross-Org Partnership: Partner directly with Sales, Customer Success, and enterprise customers to translate real deal and support needs into a defensible engineering roadmap. Take ownership by default on cross-org technical initiatives touching identity and governance - including new shared infrastructure being built with adjacent orgs - rather than waiting to be assigned.
- Team Building & Talent: Build on and further develop the strong enterprise engineering organization. Ensure managers and ICs have clear growth paths and the feedback they need to improve; develop the next generation of engineering leaders. Own the output and outcomes of your teams and the systems they own.
About You
- You think in terms of governance, not just features. You understand that identity, access control, audit, and policy aren't compliance checkboxes - they're the trust infrastructure that determines whether enterprises can safely let AI act on their systems.
- You've built or led systems where getting this wrong has real consequences, and you bring that judgment to every product and architecture decision.
- You raise the bar on reliability as you scale. You've built strong service ownership models, clear on-call practices, and durable quality bars in fast-growing engineering organizations.
- You set technical direction - you don't just execute someone else's. You partner deeply with Product and Design as peers and shape strategy together, but you bring a strong, independent engineering point of view to that partnership.
- You've scaled engineering organizations through structural change. You've led teams of managers and technical leads through real organizational transitions, not just steady-state growth.
- You are deeply customer- and stakeholder-oriented. You've worked directly with sales, customer success, and enterprise customers to understand what 'enterprise-ready' actually means in practice.
- You've driven engineering quality and velocity with data. You've established data-driven approaches to measuring delivery, reliability, and quality, and used them to make real investment tradeoffs.
- You are a skilled mentor, coach, and communicator. You have a track record of developing engineers and engineering leaders, and you communicate proactively and clearly, in writing by default.
- You lead AI-native engineering, not just AI-native products. You've used AI coding agents and orchestration tools (Cursor, Claude Code, Codex, or similar), and you have a concrete point of view on how they change what 'good' engineering practice looks like.
- You champion efficiency and leverage. You default to AI-first thinking in your own work and your team's, and you build systems and practices that compound impact over time.
Compensation & Benefits
Compensation for this role is $280.3K – $420.5K (USD) for US-based roles, and CA$280.3K – CA$420.5K for Canada-based roles. The role also offers equity and bonus. Zapier is an all-remote company and offers a range of benefits.
How to Apply
Please apply through the application link. The application process includes answering a few in-depth questions; resume and CV fields are optional. Education is not a requirement. Zapier is an equal-opportunity employer and will provide reasonable accommodations for individuals with disabilities.
Skills & tags
Compare the essentials before you leave: pay, remote scope, employment type, source, and the employer apply destination.