Director, People Business Partner - GTM

Company: Pendo is a product analytics company founded in 2013 by former product managers. Our mission is to improve society's experience with software. We are supported by investors like Battery Ventures, Salesforce Ventures, Spark Capital, and Meritech.

Role: The Director, People Business Partner - GTM owns the people agenda for Pendo's Revenue and Marketing organization. This role leads a small global team of People Partners, carries a direct client portfolio, partners closely with GTM leadership, and drives workforce strategy, organizational design, talent development, performance management, employee relations, and people analytics for the business. This role is based in our Raleigh office.

• Translate Pendo's People roadmap into a 3 to 6 month business unit plan for the GTM organization.
• Lead a small, globally distributed team of People Partners supporting Revenue and Marketing.
• Lead forward-looking workforce planning, partner with Talent Acquisition on pipeline health and org design.
• Build and maintain succession plans for critical GTM roles.
• Partner with GTM leadership on talent development, retention, and attrition risk.
• Manage performance management cycle and employee relations, including investigations and corrective action.
• Serve as a trusted advisor to GTM leaders and managers.
• Use Workday, Pendo's analytics tooling, and AI-assisted workflows to surface attrition trends, engagement signals, and talent pipeline data.

• 10+ years of progressive HR business partner experience, including at least 5 years embedded in a GTM organization within a fast-moving, high-growth tech environment.
• Demonstrated track record partnering with VP and C-level GTM leaders on talent strategy, workforce planning, and organizational design.
• Experience scaling enterprise sales organizations, including exposure to complex sales cycles, incentive programs, and the MEDDPIC process.
• 3-5 years of experience leading a team of People Partners or HR professionals, ideally across global regions.
• Deep, hands-on experience independently managing complex employee relations matters.
• Active use of AI tools to accelerate HR workflows.

Nice-to-haves: Experience supporting international GTM teams (EMEA/APAC), familiarity with Pendo, Salesforce, or similar GTM tooling, Workday proficiency, prior experience building manager development programs.

Compensation: The expected salary range for this role to be performed in Raleigh, NC is USD 185,000 - USD 220,000.

Benefits: Pendo offers highly competitive, employer-heavy coverage in the United States, including $0 premium options, a strong 401(k) match, equity, and flexible time off.

Application: Apply via the provided link.