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Enablement Delivery Specialist

MongoDB
Hybrid - Chicago or Austin (travel to Chicago 1 week/month for Austin-based)Updated 2d ago
Base salary
$50k–$99k
Published base salary range
Location
Hybrid - Chicago or Austin (travel to Chicago 1 week/month for Austin-based)
Remote eligibility
Employment
Full-time
Mid-level
Role family
Customer Success
Developer tools
Apply on mongodb.com
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About the job

About the Role

The Enablement Delivery Specialist is a pivotal execution-focused role within the GTM Enablement organization, responsible for the end-to-end orchestration of world-class training experiences. Reporting to the Manager of Delivery, this role ensures that every training event, from foundational bootcamps to advanced skill-building workshops, is delivered with the logistical precision and professional excellence required to drive field performance. You will act as the 'Producer' and 'Emcee' for our regular and ad-hoc in-person and virtual events, serving as the connective tissue between strategic program design and field-facing execution. Based in Chicago or Austin, you will thrive in a high-growth environment that values intellectual honesty, radical accountability, and a 'team first' mindset. Success in this role means moving beyond simple event planning and facilitation to become a trusted partner who enhances the learner experience and provides critical insights for continuous enablement improvement.

Responsibilities

  • Own the full logistical lifecycle for in-person training events, including venue selection, meeting room configuration, catering, and on-site technology.
  • Ensure flawless accuracy in scheduling, invitations, reminders, and learner communications across all assigned sessions.
  • Execute assigned tasks within scope and on time using project management tools, maintaining high delivery reliability.
  • Partner with Workplace and TRO teams to orchestrate seamless delivery, owning handoffs and vendor coordination with 'radical follow-through'.
  • Maintain accurate program data (attendance, survey results) with zero critical errors, ensuring visibility for stakeholders.
  • Serve as the event 'Producer' and 'Emcee,' ensuring smooth delivery and strong participant engagement throughout every session.
  • Operate core delivery platforms (Zoom, LMS, virtual classroom tools) with full proficiency, eliminating technical disruptions.
  • Follow facilitation guides and scripts to deliver established content with consistent professional quality and tone.
  • Manage live interactions, including polls, Q&A, and breakouts, while reading the audience and adjusting pacing based on real-time signals.
  • Act as the primary point of contact for facilitators and SMEs, ensuring they are set up for success and the environment is optimized for learning.
  • Gather structured feedback from attendees after every session to measure program effectiveness and learner confidence.
  • Synthesize learner sentiment into actionable insights, providing content designers with specific observations on confusion or engagement drops.
  • Identify content improvement opportunities based on learner reactions and escalate them with specific proposed fixes.
  • Document delivery processes and issue resolutions in the team knowledge base to ensure work is person-independent.

Qualifications

  • Minimum 2 years of experience in event management, ideally within a corporate or high-growth technology environment.
  • Ideally 1 year of experience in training management or enablement delivery. Foundational knowledge of adult learning principles is a plus.
  • Proven ability to communicate with precision and build trusted partnerships. You are known for professional poise and the ability to manage conflicting priorities.
  • Full proficiency in operating delivery platforms (Zoom, LMS) and project management tools. Experience with Mac and Google Suite is preferred.
  • Immaculate attention to detail with the ability to manage multiple concurrent workstreams without sacrificing quality.
  • Strong presentation and facilitation skills with the confidence to emcee for large groups of enterprise sales and services professionals.

Compensation & Benefits

MongoDB's base salary range for this role in the U.S. is $50,000—$99,000 USD. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range and benefits are only applicable to U.S.-based candidates.

Application Instructions

Apply via the MongoDB careers page for this role.

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