Market Associate

Airbnb is seeking a Market Associate to join its Supply Team in Barcelona. In this role, you will focus on the retention, growth, and optimization of host entrepreneurs and rising hosts in your assigned territory. You will build strong relationships, help hosts optimize their listings, improve pricing strategies, and enhance their overall success on Airbnb.

• Manage a book of business consisting of host entrepreneurs and rising hosts, ensuring their retention, growth, and optimization on Airbnb.
• Conduct one-on-one optimization and onboarding conversations, providing strategic recommendations on pricing, availability, and listing quality.
• Secure availability over high compression dates, ensuring hosts maximize their revenue potential.
• Educate hosts on product updates and policy changes, while channeling their feedback to internal teams.
• Respond to host inquiries and provide timely, high-quality support.
• Analyze performance data to identify trends and take action on opportunities that drive increased bookings and host success.
• Develop long-lasting relationships with hosts, ensuring they receive ongoing support tailored to their needs.
• Support Market Managers in delivering one-to-many education programs, such as webinars and scaled e-mail communication.

• 3+ years of experience in new sales, account management, or partner support.
• 2+ years of hospitality/travel industry experience (nice to have).
• Strong time management and prioritization skills.
• Proven experience working a book of business, driving engagement and growth through proactive account management.
• Highly goal-driven, with a strong bias for action and persistence.
• Excellent communication and presentation skills, with the ability to engage effectively via phone, email, and in-person.
• Proficiency in CRM tools, particularly working with leads and opportunities (Salesforce experience is a plus).
• Fluency in English & Spanish (mandatory). Fluency in Portuguese (nice to have).

Spain Annual Pay Range: €40,000—€46,000 EUR. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.

Please submit your CV in English. This is a hybrid position from our Barcelona office.