Market Manager
Airbnb- Base salary
- $111k–$123k Published base salary range
- Location
- Hybrid - Portland, Oregon, travel to territory every 4-6 weeks Remote eligibility
- Employment
- Full-time Mid-level
About the job
About the Role
As a Market Manager, you will ensure the health and expansion of Airbnb's supply in Oregon. You will manage hotels, optimize their setup via discounts, availability, and other levers, and enhance Airbnb's market presence in your designated region through collaboration with other teams. You will oversee all aspects of hotel success on HotelTonight and Airbnb, including developing tiering and account management strategies, converting hotel leads, and managing relationships with strategic partners and internal stakeholders. You will also develop and refine scalable, localized supply management strategies for both established and emerging markets.
Responsibilities
- Build, manage, and expand partner relationships within your territory, aiming to surpass quarterly sales targets with hotels.
- Conduct regular optimization calls and business reviews with partners, providing exceptional, timely service including in-person support as needed.
- Implement strategies to manage and optimize the long tail of thousands of hotels in your region.
- Educate clients on product updates and cascade feedback to internal stakeholders.
- Leverage data to identify and pursue strategic growth opportunities.
- Work cross-functionally with product, communications, public policy, legal, tax, and customer support teams.
- Acquire comprehensive knowledge of local market trends.
- Understand technical aspects of software partnerships to offer comprehensive support.
- Represent Airbnb in external meetings and industry conferences.
Qualifications
- 6+ years of experience in new sales, account management, and partner support.
- 2+ years of tech/travel industry experience is a plus.
- Proven track record of effectively working a book of business.
- Proficient quantitative skills and ability to interpret and apply data.
- Ability to work at both strategic and tactical levels in ambiguous environments.
- Proven experience working cross-functionally.
- Excellent communication and presentation skills.
- Charismatic self-starter with strong time management and prioritization skills.
- Highly proficient in CRM software, specifically with leads, opportunities, and other core objects; Salesforce experience is a plus.
- Based in Portland, Oregon and willing to regularly travel to assigned territory (typically once every 4 to 6 weeks).
- Passion for Airbnb, travel, and the sharing economy.
Compensation & Benefits
Base pay range: $111,000—$123,000 USD. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.
Application Instructions
Apply through the provided link. For reasonable accommodation during the application process, contact reasonableaccommodations@airbnb.com.
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