Employee Relations Business Partner

Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek.

The People team builds and sustains the culture that powers Brex, focusing on talent, growth, and the employee experience. It is a team for builders, coaches, and culture-shapers.

As an Employee Relations Business Partner, you’ll play a key role in developing manager capability while driving accountability and performance management standards company-wide. You’ll coach managers to apply performance management with consistency, deliver actionable feedback, and determine appropriate next steps. In this role, you’ll also run investigations end-to-end, surfacing insights and themes to the People Business Partner and Legal teams, and oversee calibration logistics for our bi-annual promotion cycles.

• Partner with front-line managers to ensure consistent, fair, and rigorous performance management across teams.
• Coach managers on how to set clear expectations, deliver effective feedback, and take action on performance outcomes.
• Serve as the first point of contact for manager questions on performance-related cases and processes.
• Build and maintain resources such as coaching plan templates, toolkits, and training to strengthen manager effectiveness.
• Run and document employee investigations end-to-end, escalating themes and risks as needed.
• Provide guidance and operational support on employee terminations, ensuring consistency.
• Own operational logistics for promotion and performance check-in calibrations.
• Partner with People Partners and Workplace Experience on RTO (return-to-office) audits.

• 5-8 years of experience in HR, ideally in high-growth organizations.
• Demonstrated experience running employee investigations end-to-end, including documentation and recommendations.
• Hands-on experience supporting or executing employee terminations.
• Strong understanding of performance management practices in high-performance cultures (feedback, coaching, calibration, documentation).
• Proven ability to build trusted relationships with managers and influence outcomes.
• Strong organizational skills with the ability to manage and prioritize multiple workstreams.
• Clear and concise communicator, both written and verbal.
• Ability to handle sensitive information with discretion and sound judgment.

• Experience supporting customer-facing or fast-scaling teams.
• Familiarity with performance management systems like Lattice or HRIS tools like Workday.
• Experience with manager enablement or training programs.
• Strong interest in building scalable People processes and improving operational efficiency.

The expected salary range for this role is $144,640 - $180,800. Starting base pay will depend on factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Equity and other forms of compensation may be provided as part of a total compensation package.

This role will be based in our San Francisco office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!