Senior Commercial Account Executive, Acquisition

Grafana Labs is the company behind Grafana Cloud, a fully managed observability platform trusted by more than 10,000 organizations. Built on open source and open standards, Grafana Cloud brings AI to observability and observability to AI. Customers include Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital.

Grafana Labs is looking for a Senior Commercial Account Executive, Acquisition based in Melbourne who will be responsible for prospecting and closing new business across primarily Victoria and other States in Australia. You will identify, nurture and close opportunities with new customers, manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking products. Your expertise will be critical in helping articulate the value of our products, work with the customer during the trial phase and hand off a strong relationship to our Growth team. Ideally, you come from a technical background and have sold technical products before.

• Identifying and closing new opportunities within current customer accounts
• Meeting and exceeding quarterly and annual sales targets
• Managing the full sales cycle including prospecting, meetings, demos, POCs, proposals, negotiations, and post-sale handover
• Generating sales through outbound prospecting and responding to inbound leads
• Articulating the value of Grafana Cloud and Grafana Enterprise to technical and business stakeholders
• Managing pipeline activity and sales performance using Salesforce
• Handling quotes, order processing, and general customer requests

• 5+ years’ experience in infrastructure and / or cloud technology sales
• Proven track record of top-tier performance (top 10%) in competitive environments
• Tenacious, entrepreneurial, and collaborative mindset
• Experience in high-velocity tech companies
• Excellent communication skills across all channels (in-person, virtual, written)
• Salesforce fluency
• Comfortable working remotely with global teams
• Strong relationship-builder who thrives in a fast-paced, consultative environment

• Familiarity with open-source technology
• Experience with Command of the Message and MEDD(P)ICC methodologies
• A technical background or experience selling technical products

The OTE package range for this role is: $252,000 - $272,000 plus Superannuation. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success.

• 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
• Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
• Transparent Communication – Expect open decision-making and regular company-wide updates.
• Innovation-Driven – Autonomy and support to ship great work and try new things.
• Open Source Roots – Built on community-driven values that shape how we work.
• Empowered Teams – High trust, low ego culture that values outcomes over optics.
• Career Growth Pathways – Defined opportunities to grow and develop your career.
• Approachable Leadership – Transparent execs who are involved, visible, and human.
• Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
• In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
• Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.

Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law.