Senior Community Manager
Fivetran- Compensation
- $130k–$163k Published range
- Location
- Remote - Americas Remote eligibility
- Employment
- Full-time Senior
Role skills
Apply on fivetran.com
About the job
About the Role
We're looking for a Senior Community Manager to join our dbt community team, focusing on digital engagement and growing the dbt Slack community. This role involves cultivating a welcoming, high-signal space for data practitioners to connect, learn, and collaborate.
Responsibilities
- Own day-to-day operations of the dbt Slack community
- Partner with community leaders and internal stakeholders to evolve channel strategy and engagement programming
- Develop and maintain scalable moderation and support workflows, including Code of Conduct enforcement
- Coach and support moderators and community champions; recruit and onboard new moderators
- Create content systems to keep members informed and activated
- Surface community insights and member feedback to Product, Marketing, and Support
- Monitor and report on key engagement and health metrics, and run experiments to improve them
- Manage the community tool stack and document best practices
- Plan for and manage incident response in collaboration with Legal/People/Security
- Support cross-channel digital engagement efforts beyond Slack
Qualifications
- 5+ years of experience in digital community management or online engagement in a global/distributed environment
- Experience owning day-to-day operations for a large online community (e.g., Slack/Discord/forum)
- Strong understanding of online community dynamics
- Experience building moderation and support workflows
- Excellent written communication and facilitation skills
- Experience using community tooling and analytics (e.g., Slack workflows, Common Room)
- Data-informed decision making, including defining KPIs
- Strong cross-functional collaboration skills
- Cultural fluency and high emotional intelligence
Compensation
Pay Range: $130,068—$162,585.50 USD
Benefits
- 100% employer-paid medical insurance
- Generous PTO, paid sick time, parental leave, holidays, and volunteer days off
- RSU stock grants
- Professional development and training opportunities
- Monthly cell phone stipend
- Mental health support platform
Application Instructions
Apply via the job posting link.
Skills & tags
What you can verify before applying
Compare the essentials before you leave: pay, remote scope, employment type, source, and the employer apply destination.