Senior Manager, Legal Technology, Operations & AI Enablement

Instacart is transforming the grocery industry, providing grocery delivery and household goods. The company operates as a Flex First team, allowing employees to choose where they work.

The Legal department is scaling rapidly, and this role will own the strategy for legal operations, technology, and AI enablement. The goal is to build infrastructure, tooling, and team capabilities that make the legal function faster, smarter, and more accountable.

• Build and run a high-performing legal operations team with clear direction and performance management.
• Deploy an AI enablement program with AI-powered tools embedded into attorney workflows, including agentic automations.
• Execute legal and business operations initiatives, including Go-To-Market strategies, CPQ implementations, and Ironclad workflows.
• Improve contract lifecycle management systems and cross-system integrations across procurement, accounting, HR, sales, deal desk, IT, and engineering.
• Manage outside counsel operations, including billing guidelines, e-billing systems, law firm evaluations, and spend reporting.
• Build knowledge management infrastructure and KPI dashboards for operational health.

• 8+ years in legal operations, strategy & operations, or related field, with at least 3 years of direct people management.
• Experience leading at least two end-to-end technology implementations with deep systems integrations (e.g., Ironclad, Zip, Salesforce, CPQ, Oracle, Workday).
• Hands-on experience owning AI tooling, evaluating vendors, deploying tools, and building AI-assisted or agentic workflows.
• Strong analytical and project management skills; excellent communication and stakeholder management.
• Preferred: high-growth tech company experience, agentic workflow design, legal ops community involvement, change management.

Compensation: Base pay ranges from $166,000 to $210,000 USD depending on location. Eligible for new hire equity grant and annual refresh grants.

Benefits: Equity grants.

Application: Apply via the provided link.