Senior

As the sole Technical Services presence in EMEA, you'll work with our most strategic enterprise customers to design and implement custom solutions on the Asana platform, partnering closely with Account Executives, Solutions Consultants, and Customer Success Managers. You'll write code, shape architecture, and engage directly with IT and business leaders. In the pre-sales motion, you'll partner with AEs and SEs to assess technical feasibility, define scope, and shape deal strategy. In the post-sales motion, you'll own delivery end-to-end, designing and building scalable solutions using the Asana platform and third-party APIs, advising customer engineering teams on integration architecture, and helping customers unlock new value through AI-powered workflows, data migrations, and custom automation.

• Partner with Account Executives and Solutions Engineers during the pre-sales cycle — scoping custom engagements, assessing technical feasibility, and contributing to deal strategy for complex enterprise opportunities.
• Own the technical strategy for each engagement — from initial scoping and architecture through delivery and handoff.
• Design and deliver scalable, customized solutions — including AI-augmented workflows — that integrate Asana into complex enterprise ecosystems.
• Lead post-sales delivery from kickoff through close — owning the project lifecycle, writing and reviewing code, and partnering with Customer Success Managers to ensure customers realize lasting value.
• Partner with Implementation Managers to coordinate project delivery, maintain momentum, and hold a high bar for customer experience throughout each engagement.
• Drive regional alignment with global Technical Services standards — raising the bar on delivery quality and ensuring every engagement reflects the practices and expectations that define the global team.
• Evaluate technical feasibility of sophisticated customer use cases and drive alignment on solution strategy across cross-functional teams.
• Engage with the EMEA services partner ecosystem — contributing to partner selection based on competency and fit, and serving as a technical stakeholder on partner-led engagements to ensure consistency with global delivery standards.
• Identify patterns across engagements to build repeatable frameworks, tools, and delivery assets.
• Serve as a senior voice of the customer with Product and Engineering — translating field insights and your own developer experience into roadmap influence.

• 8+ years in customer-facing technical roles (e.g., Solutions Architect, Technical Consultant, Customer Engineer), with a track record of owning complex enterprise engagements end-to-end.
• 5+ years of hands-on programming (Python or Node.js required), with deep fluency in REST APIs, webhooks, and integration architecture.
• Experience spanning pre-sales and post-sales technical roles.
• Demonstrated ability to leverage AI tools — including LLMs, AI coding assistants, and agentic workflows — to accelerate development, enhance solution design, and deliver smarter outcomes for customers.
• Systems thinker — you architect for scale, anticipate failure modes, and build with both today's constraints and tomorrow's needs in mind.
• Technically curious and current — you stay ahead of the curve on AI/ML tooling, developer platform trends, and emerging automation patterns.
• Executive-ready communicator — equally at home in a code editor and a boardroom.
• Owner-operator mindset — you don't just deliver; you build the systems, playbooks, and team habits that make delivery repeatable at scale.
• Proven ability to operate as a solo regional practitioner within a global team.
• Build strong working relationships across customer and internal stakeholders throughout each engagement.
• Familiarity with services partner ecosystems.

For this role, the estimated base salary range is between €105,000 - 119,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include: Mental health, wellness & fitness benefits; Career coaching & support; Inclusive family building benefits; Long-term savings or retirement plans; In-office culinary options to cater to your dietary preferences. Benefits may vary based on role, country, and local regulations.

Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.