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Solutions Consultant - Central/East

Smartsheet
Remote - US (Eastern region)Updated 1d ago
Base salary
$93k–$126k
Published base salary range
Location
Remote - US (Eastern region)
Remote eligibility
Employment
Full-time
Mid-level
Role family
Other
B2B SaaS
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About the job

Overview

Smartsheet is seeking a Solutions Consultant in Professional Services Delivery to act as a strategic partner for customers, helping them navigate complex business challenges through an advisory-led approach. The role involves designing and deploying capabilities that leverage modern automation and AI-native solutions, leading several concurrent projects, and partnering with account teams to identify growth opportunities. This is a remote eligible position in the Eastern region of the US.

Responsibilities

  • Lead customers and cross-functional peers through strong business and technical acumen, advising on best practices.
  • Partner with customers to design and implement strategic solutions using Smartsheet capabilities.
  • Lead discovery sessions to design custom solutions with AI-native functionalities and automation.
  • Develop Smartsheet solutions through prototyping and iterative sprints.
  • Review solution designs through internal testing and facilitate user acceptance testing.
  • Manage project delivery including timeline, deliverables, scope, and budget.
  • Stay current on industry trends and Smartsheet capabilities.
  • Collaborate with consulting team members and participate in mentor program.
  • Identify product and services expansion opportunities with Sales.
  • Maintain operational standards including KPIs, billable utilization, and customer satisfaction.

Qualifications

  • Minimum 4-5 years of relevant experience in management or technology consulting.
  • Proven ability to work in team environments and fast-paced growth-oriented settings.
  • Hands-on experience with configuration and implementation of web-based SaaS applications.
  • Strong interest in leading-edge technologies, including AI and automation.
  • Experience with change management and business process optimization.
  • Excellent verbal and written communication skills.
  • Experience with Agile project management methodologies.
  • Ability to travel up to 40%.

Compensation

US Base Salary Pay Range: $92,500—$126,250 USD, plus market competitive incentive opportunity.

Benefits

  • Employer subsidized medical/vision and dental coverage
  • 401k Match (50% of contribution up to first 6% of eligible pay)
  • Monthly stipend for work and productivity
  • Flexible Time Away Program and Sick Time Off
  • Life insurance, short-term and long-term disability
  • 12 paid holidays per year
  • Up to 24 weeks of Parental Leave
  • Personal paid Volunteer Day
  • Professional growth opportunities including Udemy courses
  • Company funded perks including counseling membership and personal Smartsheet account

Application Instructions

Apply via the Greenhouse link.

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