Solutions Engineer

Anrok is the leading AI-driven tax automation platform enabling businesses to expand globally without compliance complexity. Our unified platform connects with billing and payment systems to automate tax monitoring, calculations, and filing end-to-end. Customers include 40% of Forbes Top 50 AI companies and top companies like Notion, Anthropic, and Cursor. Backed by over $50M from investors including Sequoia, Index, and Khosla Ventures.

We're seeking a Solutions Engineer to drive revenue growth by guiding strategic customers through complex technical integrations. You'll work at the intersection of sales, product, and engineering to close deals and ensure successful implementations.

• Play an integral role in the standardized Anrok sales process, helping achieve key milestones and exit criteria while working closely with Account Executives on deal strategy.
• Become an expert in the various paths to integrating with Anrok between pre-built integration functionality, our APIs, and billing workflows.
• Consult with customers and prospects to design and execute the best solution for their specific business, serving as the primary technical contact from presales through implementation.
• Act as a trusted advisor on sales tax compliance, Anrok's platform, and API integration best practices.
• Work closely with our Onboarding teams to provide effective and efficient technical support through implementation.
• Serve as the voice of the customer by gathering technical feedback and requirements, then partnering with Product and Engineering to influence roadmap decisions.
• Break down complex technical challenges and concepts for internal and external teams.
• Design workflows to effectively prioritize and manage live calls, email responses, documentation, and other strategic projects.
• Help surface and implement new ideas, such as improving technical documentation or designing new demo functionality for third-party integrations.

• 3+ years of experience as a Sales or Solutions Engineer.
• Extensive experience working with REST APIs, webhooks, and integrations.
• Comfortable speaking with business executives and non-technical teams as well as developers and technical stakeholders.
• Strong written and verbal communication skills and ability to stay organized.
• Ability to build deep expertise in new industries and products quickly.
• Enjoy designing and executing new cross-functional initiatives and leading projects.
• Curious and motivated to learn new tools, with experience experimenting with AI in work or personal projects.

Compensation tiers: OTE $160K – $230K for US employees in the San Francisco Bay Area or New York City; OTE $144K – $207K for US employees in Salt Lake City, UT. Offers equity and commission.

Benefits include: daily lunch and snacks for office hub workers, 100% covered medical/dental/vision insurance, One Medical membership, flexible sick benefits, annual learning and development stipend, home internet reimbursement stipend, wellness reimbursement program, annual team off-sites, and home office setup stipend.

Hybrid work environment based out of office hubs in San Francisco, New York City, and Salt Lake City, collaborating in-person 3 days per week.