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Sr. Delivery Solutions Architect - Digital Native Business

Databricks
Hybrid - United StatesUpdated 5d ago
Total compensation
$219k–$301k
Published total compensation range · Top quartile for Customer Success (143 listings)
Location
Hybrid - United States
Remote eligibility
Employment
Full-time
Senior
Role family
Customer Success
AI / ML
Role skills
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About the job

About the role

As a Sr. Delivery Solutions Architect (DSA) at Databricks, you will collaborate with sales and field engineering teams to accelerate adoption and growth of the Databricks platform. This is a hybrid technical and commercial role: you will drive growth in assigned customers, build executive relationships, and become the post-sale technical lead across all Databricks products. You will report directly to a DSA Manager within the Field Engineering organization.

Responsibilities

  • Engage with Solutions Architects to understand the full use case demand plan for prioritized customers
  • Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within strategic accounts
  • Be the accountable technical leader for specific use cases and customers, driving onboarding, enablement, success, go-live and healthy consumption
  • Serve as first contact for technical issues related to production/go-live status of agreed use cases
  • Leverage Shared Services, User Education, Onboarding/Technical Services and Support resources
  • Create and execute plans to accelerate key use cases into production, coordinating with Professional Services
  • Navigate Databricks Product and Engineering teams for new product innovations, private previews and upgrade needs
  • Provide internal and external KPI reporting on usage and customer health

Qualifications

  • 7+ years of experience accountable for technical project/program delivery in the domain of Data and AI
  • Programming experience in Python, SQL or Scala
  • Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role
  • Understanding of solution architecture related to distributed data systems
  • Technical program/project management including account, stakeholder and resource management accountability
  • Experience resolving complex escalations with senior customer executives
  • Experience conducting discovery workshops, creating strategic roadmaps, and managing delivery of complex programs
  • Track record of overachievement against quota or similar objectives
  • Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience
  • Can travel up to 30% when needed

Compensation and benefits

Local pay range: $219,100—$301,300 USD. Total compensation may include eligibility for annual performance bonus, equity, and the benefits listed above. Databricks offers comprehensive benefits and perks; specific details vary by region.

About Databricks

Databricks is the Data and AI company. More than 20,000 organizations worldwide, including 70% of the Fortune 500, rely on the Databricks Data + AI Platform. Headquartered in San Francisco with 30+ offices globally.

Skills & tags

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