Senior Operations Manager

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, a platform that enables organizations that depend on physical operations to harness IoT data to develop actionable insights and improve their operations. Samsara helps improve the safety, efficiency, and sustainability of physical operations across industries such as agriculture, construction, field services, transportation, and manufacturing. The company is publicly traded and offers a flexible working model.

Samsara is seeking a Sr. Operations Manager - Product Marketing to build the AI-first operating strategy and system that runs Product Marketing at scale, replacing manual handoffs with automated, always-current infrastructure. This is a remote position open to candidates based in the US.

• Build the PMM Context Layer for AI: Create and maintain a structured source of truth for messaging, ICP, and positioning that PMM, downstream teams, and AI tools can draw on to generate campaigns, decks, blog posts, and launch content.
• Own the Operations System End to End for PMM: Apply a system-first approach to how the team runs. Build the intake, tasking, and ticketing system. Turn PMM workflows, QBR materials, onboarding docs, and team processes into templates and tooling that generate themselves.
• Elevate the PMM Team: Act as a force multiplier, identifying opportunities to improve how the team works and delivering on them.
• Own the Context Layer: Maintain the structured sources of truth, messaging, ICP, positioning that PMM, downstream teams, and AI tools draw on to generate campaigns, decks, and launch content.
• Manage the Program End to End: Track dependencies and open items across concurrent workstreams, launch alignment, directorate coordination, ops rollouts, to resolution.
• Architect the AI-Powered Launch Engine: Lead the redesign of Samsara's launch approach. Partner with stakeholders to synthesize what's coming from the product, including features, timing, and tiers. Design the requirements for automated workflows that organize this into narratives, tier by strategic priority, and make the launch plan a living source of truth.

• 5+ years in Product Marketing, Product Management, Product Ops, Program Management, or related role
• Deep, hands-on experience using AI to identify, re-architect, and build multi-step workflows or automated processes end-to-end
• Experience managing complex, multi-stakeholder programs with competing timelines and dependencies
• Proven ability to build something from a blank canvas rather than execute an inherited playbook
• Strong track record of driving alignment across Product, Engineering, Sales, and Marketing organizations at multiple levels of seniority
• Exceptional written and verbal communication skills
• Bachelor's degree required

• Release Marketing / NPI Experience: Has driven a new-product-introduction or release process, built or improved tiering frameworks, launch calendars, or launch-readiness criteria.
• PMM Team-Building Experience: Has helped a PMM team level up through operational improvements, shared rituals, or team programming.
• Strong Marketing Instincts: Can craft compelling messaging and identify content that will resonate or not with audiences

Annual base salary range: $119,297.50—$200,500 USD. This role is also eligible for an initial RSU grant with no vesting cliff, and ongoing refresh opportunities tied to performance. Samsara's total rewards include base salary, performance-based bonus/variable pay, equity (for eligible roles), a professional development stipend, comprehensive health and parental leave plans, and more.

Apply through the Samsara careers page. For accommodations, email accessibleinterviewing@samsara.com or use the provided form. Samsara uses Tofu for fraud detection. Official communication will only come from emails ending in @samsara.com, @us-greenhouse-mail.io, or @mail3.guide.co.