Staff Experience Researcher, Incubations (Mixed Methods)

Airbnb is seeking a Staff Experience Researcher to join its newest incubation work stream. This is a 0-to-1 effort where the questions aren't defined yet, and the research will shape both the roadmap and strategy. You will be one of the first researchers on the ground, owning end-to-end research for new incubation areas—from framing questions to landing recommendations.

• Own end-to-end research for new incubation areas, from framing the questions to landing the recommendations.
• Utilize appropriate qualitative and quantitative methods to deliver fast, actionable insights.
• Triangulate across data sources and past learnings to get to the right signals in an ambiguous, fast-moving space.
• Balance speed and rigor: deliver quick reads when the team needs to move, and deeper studies when a decision warrants it, without sacrificing quality.
• Partner closely with cross-functional teams including Product, Design, Business Operations, and Data Science to shape strategy from research insights.
• Communicate clearly and persuasively with stakeholders at every level, including senior executives.
• Develop compelling narratives that make users' needs, pain points, and opportunities impossible to ignore.
• Lead brainstorming sessions and workshops to translate research insights into product decision and strategy.

• 10+ years of research experience, with expertise in both qualitative and quantitative methods.
• Experience with AI tools for user research.
• Hands-on ability to run statistical analysis and design/analyze surveys, as well as lead foundational qualitative studies.
• A track record of delivering impactful insight in ambiguous, early-stage, or fast-changing problem spaces.
• Proven ability to work directly with senior leadership and influence strategy.
• Exceptional written and verbal communication skills.
• Strong multi-tasking skills to own multiple projects at different stages simultaneously.

• Experience on 0-to-1 or incubation products.
• Familiar with Claude Code.
• SQL and comfort working directly with data.
• Background in consumer products and/or hospitality.
• Degree in Human-Computer Interaction, Cognitive Science, Psychology, Statistics, or equivalent practical experience.

Base pay range: $180,000—$224,000 USD. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.

This position is US - Remote Eligible, but includes monthly in-person working sessions at the San Francisco Airbnb office and attendance at offsites, as agreed to with your manager. You must live in a state where Airbnb, Inc. has a registered entity.

Apply through the Airbnb careers page. For disability accommodations, contact reasonableaccommodations@airbnb.com.