Technical Consultant, Mid-Market

Ramp is building smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. They automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The median Ramp customer saves 5% and grows revenue 16% in their first year.

Technical Consultants are on the frontlines working to establish partnerships with Ramp customers, acting as a liaison between customers and internal technical teams. You'll partner with Customer Activation & Account Management teams to identify, prioritize, and build financial solutions for new and existing customers. You will act as the technical and financial subject matter expert, design solutions through Ramp and partner integrations, and influence the product roadmap. This role focuses on Commercial and Mid-Market customers, supporting high-growth companies with standardized financial workflows, core ERP integrations, and repeatable implementation patterns.

• Act as a technical advisor to customers and internal teams while supporting high-value implementations and expansion opportunities.
• Partner with Customer Activation and Account Management teams to assess requirements and propose scalable solutions, particularly involving ERP, HRIS, and API integrations.
• Collaborate with onboarding specialists and implementation leads to support technical workstreams.
• Work with customers to problem-solve technical hurdles and propose effective product implementations.
• Participate in technical discovery to understand customer systems and workflows, and recommend best-fit Ramp architecture, including when and how to use Ramp's API.
• Be a subject matter expert across HRIS and Accounting integration partners.
• Troubleshoot integration blockers and guide customers through complex configuration decisions without writing code directly.
• Contribute to internal documentation and tooling.
• Influence Ramp's product roadmap by channeling customer pain points to Product and Engineering teams.

• Bachelor's degree in computer science, engineering, finance, business, or a related field.
• 2+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role, ideally in a SaaS or fintech environment.
• Familiarity with ERP systems (e.g., NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion) and finance/accounting workflows. SAP S/4HANA or Sage Intacct expertise highly preferred.
• Comfort working with APIs, integration logic, and system architecture, and ability to explain those concepts to finance and operations stakeholders.
• Strong communication skills, collaborative mindset, exceptional organization and problem-solving skills, and ability to thrive in ambiguity.

Compensation: OTE $151K – $231K (varies by location), offers equity, 75/25 split.

Benefits (US): Flexible PTO, centralized home-office equipment ordering, health and wellness stipend, budget for intra-office travel, weekly coffee stipend, 100% medical/dental/vision insurance coverage for you with partial coverage for dependents, One Medical annual membership, 401(k) with employer match, Fertility HRA (up to $10,000/year), parental leave up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, pet insurance, in-office perks, relocation expense coverage to NYC or SF.

If you are being referred for the role, please contact that person to apply on your behalf. Otherwise, apply via the provided application link.