Skip to main content

Community Engagement Lead, Spain and Portugal

Airbnb
Hybrid - Barcelona, SpainUpdated 51d ago
Compensation
€80k–€100k
Published range
Location
Hybrid - Barcelona, Spain
Remote eligibility
Employment
Full-time
Mid-level
Role family
Marketing
E-commerce
Apply on careers.airbnb.com
Job actionsApply now
Job actionsApply now

About the job

About the Role

Airbnb is seeking a Community Engagement Lead to build and lead the Host Community strategy in Spain and Portugal. This role will regionally implement and iterate on Community programs that engage Hosts at scale, such as the Host Clubs program and Host events, while also innovating and testing new methods to influence and strengthen the global community strategy. The role reports to the Community Regional Lead and collaborates with the Country Manager, Policy, Legal, Marketing, Communications, and supply teams.

Responsibilities

  • Act as the primary bridge between the local Airbnb team and the Host Community, coordinating cross-functional activities.
  • Lead community growth, engagement, and impact projects from planning to delivery.
  • Develop and execute local Community Programs with clear communication and efficient resource usage.
  • Collaborate across functions to drive impact, working with Country Manager, policy, legal, communications, marketing, partnerships, and supply teams.
  • Coordinate the activities and daily operations of one Community Engagement Manager.
  • Develop and test new value propositions for growing host communities in Spain and Portugal.
  • Design initiatives for the train-the-trainer model and content strategies to drive Host engagement.
  • Lead and organize effective Community events, both online and in-person.
  • Identify country needs and develop in-market projects to drive Host success and accelerate business goals.
  • Develop resources, communications, and training materials for cross-functional partners.
  • Influence regional prioritization, process improvement, and program feedback.
  • Develop deep knowledge of assigned geographic markets and become the go-to source for Host Community information.
  • Co-develop strategies with Supply teams to optimize host performance across quality, pricing, and availability.
  • Leverage familiarity with STR regulatory environments to drive host engagement and education on compliance initiatives.

Qualifications

  • 10+ years of experience in Community Management, Strategy, Innovation, Operations, or Project Management.
  • Strong strategic project management skills with experience leading programs and processes.
  • Ability to approach Community through a strategic business lens and align Community goals with business goals.
  • Familiarity with regulatory environments.
  • Entrepreneurial, solution-oriented, growth mindset.
  • Highly autonomous and self-driven.
  • Strong verbal communication and interpersonal skills.
  • Effective cross-functional partner with ability to influence through persuasion, negotiation, and consensus building.
  • Passion for Airbnb, our Hosts, and the mission of the company - being an Airbnb host is a plus.
  • Spanish mother tongue and fluent English. Ideally also fluent in Portuguese.
  • Excellent written and oral communication skills.
  • Based in Barcelona.

Compensation & Benefits

Spain Annual Pay Range: €80,000—€100,000 EUR. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.

Application Instructions

Apply through the provided link. Airbnb is committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities.

Skills & tags

What you can verify before applying

Compare the essentials before you leave: pay, remote scope, employment type, source, and the employer apply destination.