Creative Director, Campaigns

Chime is looking for a Creative Director to shape what our brand looks, sounds and feels like — and to turn that into work people actually talk about. This is an in-house creative leadership role on our Brand & Creative Marketing team. You will set the creative vision for integrated campaigns and carry it through every expression of the brand: brand films and broadcast, social-first work, partnerships and activations, and the always-on content that keeps a brand present between campaigns. You will lead a small in-house team of art directors, designers and copywriters, and direct the external agencies, production companies and partners who help scale the work.

• Set and evolve the creative vision for the Chime brand, and translate it into storytelling that drives awareness and consideration
• Lead integrated campaigns end to end — from platform and concept through production and final execution — across brand film and broadcast, social, partnerships, activations and owned channels
• Champion bold ideas, and make the case for them clearly to marketing, product and executive stakeholders
• Build creative that travels: social-first thinking, talent and partner collaborations, and moments designed to be shared rather than served
• Partner with brand, growth, product marketing and media leads so that campaign ideas hold up across the full funnel and are measurable against business goals
• Lead, mentor and grow a team of art directors, designers and copywriters, and set the standard for the quality of work the team ships
• Run creative reviews and brainstorms that raise the level of the idea, with clear direction and feedback people can act on
• Manage external creative agencies, production houses, and media and talent partners, and hold them to the same bar
• Use the tools that make a modern creative team faster — including AI in concepting, iteration and production — and help the team adopt what genuinely works
• Keep a sharp read on our members, the category and the cultural landscape, and let it shape the work

• 8+ years in creative leadership, including at least 5 leading brand-level work
• A portfolio of consumer-facing campaigns you can walk us through — the strategic problem, the idea, and what happened
• At least one brand platform you built or meaningfully shaped that changed how people saw a company
• Experience in a creative agency environment, and the craft standard that comes with it
• Work that has run in more than one form: brand film or broadcast produced with agency and production partners, social-native work, and partnership or activation initiatives
• A track record leading and developing a small in-house creative team, and getting the best out of external partners
• Fluency across the funnel, including the view that lower-funnel work is a creative problem too
• Excellent communication and presentation skills — you can sell an idea into a skeptical room and explain why it is right
• Practical experience using AI tools in the creative process, and a point of view on where they help and where they do not

The base salary offered for this role and level of experience will begin at $201,000.00 and up to $279,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

Benefits include: backup child, elder, and pet care and subsidized commuter benefits for eligible employees; comprehensive health, financial, and wellbeing benefits; generous vacation policy and company-wide paid days off; 1% of your time off to support local community organizations; annual wellness stipend; up to 22 weeks of paid parental leave for birthing parents and 12 weeks for non-birthing parents; access to family planning reimbursement.

Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.