Director, Strategic Accounts
Twilio- Compensation
- $186k–$258k Published range
- Location
- Remote - US Remote eligibility
- Employment
- Full-time Director+
About the job
About the job
This position is needed to lead our growing Strategic Accounts team aligned to the Regulated Verticals Healthcare sector. This person will lead, mentor, and scale a high performing team of Strategic Account Executives (6-8 individual contributors) focused on revenue growth and cross selling Twilio’s new products to existing named accounts across North America.
Responsibilities
- Be customer focused, metrics driven, embrace a consultative sales philosophy, and are passionate about helping your team succeed.
- Support your team by helping them build and progress pipeline, work across functions to execute complex deals and lead strategic prospect and customer meetings.
- Conduct weekly 1:1's with each team member, provide tactical and strategic deal guidance, motivation, and career development.
- Maintain accurate and up-to-date CRM data for your team and provide reliable weekly forecast information to upper management.
Qualifications
Required
- 8+ years of technical solutions selling experience, with 4+ years experience managing a team of account managers or strategic account executives within the Enterprise segment.
- A leader who lives the Twilio Magic and has a demonstrated track record of success. Comfortable with selling a platform or SaaS; experience with Contact Centers, Messaging, Call Tracking and other communication solutions even better.
- Customer focused, metrics driven, embraces a consultative sales philosophy, and is passionate about helping their team succeed.
- Experience building high performing sales teams, managing forecasting, and supporting fiscal planning and revenue tracking for all major accounts in the region.
- Demonstrated ability to develop strong consultative relationships with external partners and internal cross-functional teams at all levels.
- Bring data driven methodology and quantitative analytical skills, including pipeline management and forecasting.
- Excellent time management/prioritization skills.
- Strong verbal and written communication skills.
- Share best practices and knowledge with the extended team to produce optimal results for the region.
- A Bachelor’s degree or equivalent experience.
Desired
- Experience with Contact Centers, Messaging, Call Tracking and other communication solutions is preferred.
Location
This role will be remote and based in the United States.
Travel
Approximately 15% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
The estimated pay ranges for this role are as follows:
Show the rest of Compensation
- Based in Colorado, Hawaii, Minnesota or Vermont: $185,760.00 - $232,200.00.
- Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $196,080.00 - $245,100.00.
- Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $206,400.00 - $258,000.00.
This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. This role is eligible to earn commissions.
Application Instructions
Apply via the official Greenhouse job posting. Stay alert to recruitment fraud: Twilio will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process.
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