Engineering Manager, Service Platform

Lead the Service Platform team responsible for Instacart's core deployment and release engineering systems, including canary infrastructure and end-to-end deployment tooling. This platform is foundational to the reliability of every service at Instacart, directly shaping how developers safely, confidently, and efficiently ship code. Partner closely with product, infrastructure, and service teams to define and evolve a platform that enables fast iteration without compromising reliability.

• Set the vision and drive execution for the Service Platform team.
• Ensure Instacart engineers have world-class tools to deploy, validate, and monitor their services.
• Manage cross-cutting stakeholder relationships, prioritizing customer needs first.
• Navigate ambiguous, technical problem spaces and understand deployment infrastructure end to end.
• Lead by example with a strong incident triaging mindset.

• Bachelor's degree in Computer Science, a related field, or equivalent practical experience.
• 2+ years of experience leading and managing people, with emphasis on designing, analyzing, and troubleshooting large-scale distributed systems.
• 7+ years of experience with software development in one or more programming languages.
• Proven track record of launching and shipping high-impact products; bonus for internal, developer-facing products.
• Strong proficiency in maintaining high standards for production services.

• Strong communication skills and ability to contextualize problems across various audiences.
• Skilled at navigating ambiguity and involving the right stakeholders.
• Experience building and shipping products to users.
• Expertise building platforms and high-scale infrastructure.
• Visionary thinker capable of generating transformative ideas.

Base pay range for Canadian candidates: CAN$196,000—$207,000. Eligible for new hire equity grant and annual refresh grants. Instacart provides highly market-competitive compensation and benefits.