Enterprise Account Executive

PagerDuty (NYSE:PD) is a leader in Digital Operations Management. Over 13,000 organizations, including 60 of the Fortune 100, rely on PagerDuty to deliver a perfect digital experience. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and operational efficiency.

PagerDuty is seeking an Account Executive to drive growth and expansion within an established customer portfolio, combining strategic account management with consultative enterprise selling. You will partner with C-level executives to deliver measurable outcomes through Operations Cloud conversions and multi-product adoption.

• Own and grow a defined set of enterprise accounts by driving upsell, cross-sell, and expansion opportunities.
• Build and maintain trusted executive relationships through regular in-person engagement and consultative selling.
• Develop and execute strategic account plans to identify growth areas, expansion pathways, and competitive positioning.
• Drive adoption of PagerDuty’s Operations Cloud by articulating clear business value and ROI.
• Execute complex, multi-product sales motions and partner with Solution Consultants for technical validation and proof-of-concept activities.
• Maintain accurate forecasts and a disciplined pipeline in Salesforce using the MEDDICC framework.
• Collaborate with Customer Success, Product Management, and Renewals teams to ensure customer satisfaction and long-term retention.

• 8+ years of experience in B2B sales, account management, or expansion roles within SaaS or cloud software.
• Proven success managing a quota in complex, long-cycle enterprise sales.
• Demonstrated experience selling to and influencing C-level executives.
• Proficiency with Salesforce (SFDC) for pipeline management and forecasting.
• Bachelor’s degree or equivalent experience.

• Prior enterprise sales expertise leveraging MEDDPICC & Value Selling.
• Experience managing high-value accounts.
• Track record of success with multi-product sales and solution-based selling models.
• Strong understanding of enterprise software ecosystems, Operations Cloud, or DevOps environments.

The base salary range for this position is 130,000 - 154,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits. PagerDuty offers a comprehensive benefits package including company equity, ESPP, retirement or pension plan, generous paid vacation time, paid holidays and sick leave, Dutonian Wellness Days & HibernationDuty, paid parental leave (22 weeks for pregnant parent, 12 weeks for non-pregnant parent), paid volunteer time off (20 hours per year), and mental wellness programs.

This role is remote within the USA, with a preference for candidates in Chicago, IL. PagerDuty operates a hybrid work model with offices in 8 major cities, but this role is remote. Candidates must reside in an eligible location; restrictions apply in certain US states.

Apply via the Greenhouse job posting.