Enterprise Sales Director, Consumer Business Services

Sierra builds a platform enabling every company to create better, more human customer experiences with AI, partnering with industry leaders such as SoftBank, Uber, Rivian, CLEAR, and Sutter Health. The company is primarily in-person based in San Francisco, with growing offices across North America, Europe, and Asia. Co-founded by Bret Taylor and Clay Bavor.

Sierra partners with businesses that power everyday life — from CPG brands to logistics networks, real estate and facilities teams, and energy and utility providers. The vertical spans consumer products, commercial real estate, automotive & mobility, transportation & logistics, industrial manufacturing, information & data services, consumer electronics, professional services, facilities management, construction, energy, and utilities.

• Prospecting & lead generation: identify and target potential customers through research, networking, and cold calling; build new relationships with enterprise customers and prospects to drive revenue, pipeline, and deployment capacity.
• Manage relationships: build and maintain strong relationships with key decision-makers and stakeholders at the largest customers; serve as primary point of contact.
• Negotiating & closing complex deal cycles: lead negotiations, address objections, and navigate contracts and agreements with legal and finance stakeholders.
• Sales strategy & planning: develop and execute sales strategies to meet or exceed targets; craft tailored presentations and proposals; collaborate with marketing.
• Collaborate cross-functionally with the broader GTM, product, technical, and operations orgs.
• Operate as an AI-native seller: leverage AI tools across the full sales cycle — account research, personalized outreach, call summarization, pipeline forecasting, and deal execution.

• 6-8 years of enterprise customer-facing sales experience identifying and closing large accounts.
• Experience managing a $1M+ quota and running end-to-end complex 6- and 7-figure ACV deals.
• Exceptional verbal and written communication skills.
• Analytical mindset: ability to analyze market trends, identify opportunities, and make data-driven decisions.
• Proven track record of prospecting and lead generation for enterprise clients.
• Familiarity with the AI landscape, key players, and emerging trends (preferred).

Salary $260K – $280K USD, plus equity and commission. Full-time employees receive flexible (unlimited) paid time off; medical, dental, and vision benefits; life insurance and disability benefits; retirement plan dependent on country of employment; parental leave; fertility and family building benefits through Carrot; lunch, snacks, and coffee; discretionary benefit stipend; and free alphorn lessons. Eligible full-time employees can participate in Sierra's equity plans.