Lead Product Manager

Peloton is seeking an experienced Lead Product Manager to define and execute the future of our commercial software and digital experiences for operators - commercial gym & health clubs owners, hotels, universities, and residential fitness facility managers. You will drive product strategy and lifecycle, building experiences to monitor, manage, and customize equipment & software, improving operator NPS and raising the quality bar for operator tools. Reporting to a Director of Product Management, you will bridge high-level strategy and technical execution as an autonomous strategic lead and hands-on builder.

• Develop and execute a comprehensive product strategy, owning core metrics including operator NPS, 0-90 day issue rate, and customer support cost reduction.
• Partner with Customer Support, Service & Installation, Engineering, Hardware, Research, Analytics & Design to deliver holistic user experiences.
• Drive alignment across the organization and communicate clearly with cross-functional partners.
• Dive deep into user data, research, testing, and competitive analysis to identify opportunities and design product experiments.
• Manage the full product lifecycle from concept to launch, translating user and business needs into requirements and success criteria.
• Leverage AI to experiment quickly and increase efficiency, including building and testing prototypes using internal tools.
• Empower the team to deliver smart software solutions, balancing innovation with long-term scale.

• 6+ years of Product Management experience with at least 2 years building commercial and/or B2B software experiences.
• Self-starter with creative solutions to complex, ambiguous problems.
• Comfortable working scrappy, building and iterating prototypes and engaging directly with customers.
• Strong quantitative, analytical, and problem-solving skills, using data to ground roadmaps.
• Exceptional communication and stakeholder management skills, with ability to work autonomously and lead initiatives.
• Highly collaborative, open to feedback, with attention to detail and bias for action.

Bonus: Experience in health and fitness, integrated hardware & software, and consumer subscription models.

Base salary range: $215,029 - $265,202 USD.

Peloton offers a competitive total rewards strategy including annual equity awards, Employee Stock Purchase Plan, medical/dental/vision insurance, generous paid time off, short-term and long-term disability, mental health services, 401k, tuition reimbursement, student loan paydown plans, fertility and adoption support, up to 18 weeks paid parental leave, child care and family care discounts, free Peloton Digital App, apparel and product discounts, commuter benefits, Citi Bike discount, and pet insurance.

Apply via the provided link. Peloton does not permit the use of AI tools during the application and interview process.