Manager, Technical Solutions

Reddit is a community of communities, with 100,000+ active communities and approximately 130 million daily active unique visitors. Reddit is looking for a dynamic leader to scale its Technical Solutions team, which sits at the intersection of Sales, Product, and Engineering and owns the technical foundation behind campaign delivery, ad signals, issue resolution, and product feedback loops.

As Manager, Technical Solutions, you'll lead a high-impact team of Technical Solutions Managers responsible for validating system reliability, resolving complex technical blockers, and optimizing ad tech configurations. You will guide technical execution for Reddit's largest advertiser initiatives, manage feedback loops into Product and Engineering, and drive operational readiness.

• Supervise and mentor a group of technical solutions managers, providing strategic direction and coaching.
• Oversee ads signals enablement, ensuring advertisers successfully integrate measurement products (pixels and conversions API) and maintain high-quality signals.
• Drive strategic, broad-reaching technical initiatives leveraging cross-functional team participation.
• Work closely with Sales, Product, and Engineering leads to remove technical obstacles and product constraints that impede revenue growth.
• Lead the team in executing advanced diagnostic procedures to troubleshoot and resolve client technical challenges, ensuring adherence to service level targets.
• Facilitate communication between XFN leads, relaying advertiser insights, recurring technical gaps, and operational feedback.
• Identify and implement processes and tooling changes to increase team bandwidth, optimize workflows, and scale support models.
• Regularly share strategic themes and metrics with leadership team.

• 8+ years experience in a technical support role or similar.
• 3+ years in a people management role leading technical ICs.
• Strong foundational understanding of ad tech ecosystems and signal technologies, including direct experience with pixel implementation and conversions API setups.
• Experience leveraging AI tools, machine learning workflows, or AI-driven solutions to optimize technical troubleshooting, scale team operations, or analyze complex data sets.
• Adept at technical troubleshooting, data analysis, and using debugging/diagnostic tools to solve complex systems and data discrepancies.
• Experience with a data management platform (ex. Hex, Tableau, Looker, Sense).
• Strong cross-functional collaboration skills, with a proven track record of influencing product, engineering, and sales teams.
• Excellent verbal and written communication skills.
• BA / BS degree.

The base salary range for this position is $180,200—$252,300 USD. In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission.

Comprehensive healthcare benefits, 401k with employer match, flexible vacation and paid volunteer time off, generous paid parental leave, mental health and coaching benefits, family planning support, and more.

Apply via the provided link.