Program Manager, GTM Systems

Anthropic is an AI safety company and public benefit corporation headquartered in San Francisco. The GTM Systems team builds and operates the systems and processes behind the company's go-to-market motion, including quoting, provisioning, customer success tooling, and the data infrastructure that ties them together. As a Program Manager, you will own cross-functional coordination across concurrent systems initiatives, aligning stakeholders, running quarterly business reviews, and ensuring programs stay tied to the business outcomes they exist to drive.

• Own cross-functional coordination across concurrent GTM systems programs, including CPQ, deployment tracking, account data quality, and compliance-driven process change.
• Prepare and run quarterly business reviews for GTM systems initiatives, and drive the decisions and follow-ups that come out of them.
• Partner with operational leads and stakeholders across Sales, Customer Success, Revenue Operations, Deal Desk, and Business Technology.
• Translate between technical implementation detail and executive priorities in both directions.
• Define and track the business outcome each program exists to drive, along with how it's measured.
• Aggregate and maintain the documentation, plans, and status views that keep cross-functional initiatives coherent.
• Surface risks, dependencies, and competing priorities early, and drive them to resolution without direct authority.

• Hands-on experience with GTM processes at a software or technology company — lead-to-cash, quote-to-cash, renewal and expansion motions, or customer health.
• Working understanding of how systems such as Salesforce, CPQ platforms, or customer success tools support those processes.
• Track record of owning cross-functional alignment with senior stakeholders, including running recurring business reviews and driving decisions without direct authority.
• Strong program management fundamentals: planning, tracking, dependency and risk management.
• Clear written and verbal communication, moving between technical detail and executive summary.
• Work effectively in fast-moving environments with high ambiguity.
• Excited about Anthropic's mission to develop AI that is safe and beneficial.

• Experience with lead and campaign automation, CPQ implementations, or customer success and health-scoring programs (Gainsight or equivalent).
• Experience in compliance-sensitive environments, such as SOX or IPO readiness.
• Experience partnering closely with engineering or business technology teams on systems implementations.
• Familiarity with the data models behind GTM systems, and comfort using data to diagnose whether a program is working.
• Experience at a company that scaled significantly during your tenure.

Compensation: Annual salary $235,000—$300,000 USD.

Hybrid policy: All staff expected in one of our offices at least 25% of the time.

Visa sponsorship: We do sponsor visas and will make every reasonable effort to get you a visa.