Regional Customer Marketing Manager

Smartsheet is a tech company that empowers teams to manage work and scale solutions, now uniting human teams with AI agents.

Regional Customer Marketing Manager - North America. The dedicated NA point of contact for Customer Marketing, turning customer voice into expansion, retention, and proof.

• Act as primary point of contact for regional customer marketing activity, partnering with Field Marketing, Sales, and Customer Success.
• Localize and deliver central programs: user groups, customer stories, speaker requests, and Regional Advisory Boards.
• Build and maintain a pipeline of reference-able customers and advocates.
• Identify, recruit, and prepare customer speakers for events.
• Plug into Customer Lifecycle & Retention program.
• Tie programs to commercial outcomes and report on pipeline influenced.

• 3-5 years in B2B SaaS marketing with customer marketing or advocacy experience.
• Proven track record running customer programs in-region.
• Self-starter, cross-functional operator, excellent storytelling, data-literate.
• Experience with Salesforce and marketing automation tools.
• Willingness to travel 20-30%.

US Base Salary Pay Range: $135,000—$160,000 USD, plus market competitive incentive opportunity.

Employer subsidized medical/vision/dental, 401k match, flexible time away, life insurance, short-term and long-term disability, 12 paid holidays, up to 24 weeks parental leave, and more.

Apply via the provided link.