Senior Business Value Consultant, Value Realization

Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences. We are looking for a Senior Business Value Consultant, Value Realization to serve as a strategic partner across our revenue organization, helping expand and scale our Value Consulting program. In this role, you will own value realization planning through the full customer lifecycle, from success planning at onboarding through strategic renewals and expansion opportunities, ensuring customers realize measurable value from Webflow while contributing directly to NDR and revenue growth. This is a remote-first role based in the United States or Canada (BC & ON).

• Lead value realization planning for strategic and enterprise accounts, tracking outcomes against existing business value assessments and establishing the value baseline and measurement framework.
• Build and maintain scaled AI value realization capabilities, including an AI-powered value realization tool and enablement programs that translate platform outcomes into CSM-ready conversations.
• Engage directly with strategic accounts to lead value realization conversations, helping customers articulate business outcomes and build the business case for going deeper on the platform.
• Partner with CSMs, CX Programs, Solutions Architects, and Forward Deployed Engineers to connect customer business goals to Webflow capabilities, with a focus on native AI features and agentic capabilities.
• Own the design, build, and ongoing maintenance of a customer outcome database that connects platform adoption signals to measurable business outcomes.
• Lead integration efforts across the post-sale value ecosystem, mapping how AI value realization tooling, executive business reviews, and other post-sale capabilities connect.

• 3+ years in value consulting, customer success, management consulting, sales strategy, or a related role.
• Experience in SaaS, technology, or digital transformation is preferred.
• BS / BA college degree or relevant experience.
• Think in outcomes, not features; translate complex platform capabilities into clear business value narratives.
• Build with scale in mind; approach tooling and enablement as a systems problem.
• Self-starter who thrives in ambiguity; operate effectively in undefined spaces.
• Engage at every altitude; comfortable with CSMs and C-suite executives.
• Lead with data; build rigorous value frameworks and model outcomes.
• Collaborate naturally across Customer Success, Sales, Solutions Architecture, Forward Deployed Engineering, and CX Programs.
• Proactively embrace AI and build fluency in emerging technologies.

Cash compensation ranges by geographic zone (USD for US, CAD for Canada):

• US Zone A: $178,500 - $210,000
• US Zone B: $166,500 - $196,000
• US Zone C: $156,500 - $184,000
• Canada (ON & BC): 174,500 - 205,000 CAD

For sales roles, ranges are On Target Earnings (OTE), including sales commissions target and annual base salary. Additional compensation may include equity, company bonus or sales commissions/bonuses, retirement plans, health benefits, and wellness stipends. Benefits include equity (RSUs), comprehensive medical/dental/vision, 12 weeks paid parental leave plus additional leave for birthing parents, flexible vacation, paid holidays, sabbatical, mental health resources, 401(k) with 100% employer match (up to $6,000/year) in the US, and monthly stipends for work and wellness expenses.

Applications accepted on an ongoing basis until position is closed and filled. Apply via the Webflow Greenhouse job board.