Senior Environmental Sustainability & ESG Manager

Twilio is seeking a Senior Environmental Sustainability & ESG Manager to implement, operate, and continuously improve the company's environmental sustainability and ESG programs. This role ensures that ESG priorities are executed with excellence, rigor, and cross-functional coordination within established strategic direction.

• Lead the development, maintenance, and long-term evolution of company-wide environmental sustainability and ESG strategies.
• Own long-term oversight for Greenhouse Gas (GHG) target setting and design implementation pathways.
• Maintain and promote sound ESG governance practices, including integration of climate risks into Enterprise Risk Management.
• Track applicable environmental and ESG regulations and support implementation.
• Oversee project management of voluntary reports and direct execution of Climate Risk Assessments and Double Materiality Assessments.
• Develop strategy for responding to RFPs and customer questionnaires, serve as ESG SME during contract negotiations, and review submissions to ESG rating agencies.

• 8-10+ years of experience in environmental sustainability, climate, or related fields and ESG.
• Demonstrated experience executing sustainability programs within established frameworks.
• Proven experience developing and implementing sustainability initiatives within a global organization, including management of complex Scope 3 emissions challenges.
• Strong understanding of ESG reporting standards, environmental metrics, and SBTi target setting.
• Experience partnering as a Subject Matter Expert with Legal, Finance, or Compliance functions.
• Experience planning and executing Double Materiality Assessments (DMA) and navigating ESG regulations (e.g., CSRD, CA SB253, CA SB261).
• Bachelor's degree required; advanced degree or certifications a plus.

The estimated pay ranges vary by location: $141,520 - $176,900 for Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C.; $149,840 - $187,300 for New York, New Jersey, Washington State, or California (outside SF Bay Area); $166,400 - $208,000 for San Francisco Bay Area, California. This role may be eligible for Twilio's equity plan and corporate bonus plan.

All roles are generally eligible for health care insurance, 401(k) retirement account, paid sick time, paid personal time off, and paid parental leave.

Apply via the Greenhouse link. Applications accepted until July 31, 2026.