Senior PR & Communications Manager

Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next.

We're looking for a Senior PR & Communications Manager for a high-visibility, high-ownership role for someone who thrives at the intersection of storytelling, strategy, and execution. As the first in-house comms hire, you'll report directly to the Head of Communications & Content and will help build the PR function at Mixpanel and play a foundational role in shaping how the company is perceived by the press and public. You'll own day-to-day communications programs across media relations, product launches, and internal comms — while serving as the primary point of contact for US, EMEA, and APAC agency partners and media. This role requires two days per week in our San Francisco or New York office.

• Media relations: Cultivate and maintain relationships with journalists, editors, and producers covering enterprise tech, analytics, AI, data, and SaaS; drive earned media coverage in top-tier business and trade outlets; develop compelling story angles, press materials, pitches, and messaging frameworks; serve as a primary media contact and help prepare spokespeople for interviews and public presentations; establish and track metrics to monitor the health of Mixpanel’s coverage.
• Product launches & company news: Partner closely with Product Marketing to develop and execute PR strategies for major product announcements; manage PR and comms activities for company news and announcements; ensure messaging is consistent, differentiated, and resonant with technical and business audiences.
• Agency & partner management: Manage agency relationships in the US, EMEA, and APAC, setting clear priorities, KPIs, and workflows; serve as the internal contact and day-to-day liaison, ensuring agency output aligns with Mixpanel's voice and goals.
• Internal communications: Partner with the People team and leadership to craft internal announcements and other types of internal messaging; support the development of internal communication programs that keep employees informed and connected to the company's narrative.
• Crisis & issues management: Monitor the media and competitive landscape for potential reputational issues; support the development of crisis communications protocols and serve as a strategic voice in sensitive situations.
• Executive communications: Identify, pursue, and manage award submissions, podcast appearances, and speaking opportunities at key industry conferences and events; develop and maintain LinkedIn content strategies for executives; collaborate with executives on bylines and contributed articles; develop and execute broader thought leadership narratives and plans for executives and the company.

• 7+ years of communications experience, with a strong preference for candidates who have worked both in-house at a B2B tech company and at a PR agency.
• Experience in one or more of the following spaces: analytics, data, AI, engineering, product development.
• Exceptional writer and editor across formats: press releases, media pitches, executive messaging, bylines, internal announcements, and social content.
• Strong verbal communicator with confidence presenting to and advising senior stakeholders.
• Strong storytelling skills and news judgment.
• A track record of securing meaningful coverage in top-tier and tech outlets.
• Experience managing external agencies and partners and working cross-functionally with various internal partners.
• Comfortable working independently in an ambiguous, fast-moving environment — this is a building role.
• Experience working with PR agencies or teams outside of the United States.
• Journalism training or prior experience as a reporter/editor is a genuine plus.

• Familiarity with analyst relations (Gartner, Forrester, IDC) in a B2B SaaS context.
• Experience supporting a company through a major growth phase, rebrand, or category creation moment.
• Experience working as a PR team of one.
• Existing relationships with reporters covering enterprise software, product management, data infrastructure, analytics, and/or AI.

Total target cash compensation (TTCC) range: $174,500—$236,000 USD. Includes base and variable compensation (company bonus or commissions). Eligible for equity consideration and benefits including medical, vision, and dental insurance coverage. Benefits include comprehensive medical, vision, and dental care, mental wellness benefit, generous vacation policy & additional company holidays, enhanced parental leave, volunteer time off, and additional US benefits: pre-tax benefits including 401(K), wellness benefit, holiday break.

Apply through the provided Greenhouse link.