Skip to main content

Sr. Product Marketing Manager, Trust & Safety

Chime
Hybrid - San Francisco, CA, 4 days/week in office, Fridays from homeUpdated 5d ago
Base salary
$150k–$208k
Published base salary range
Location
Hybrid - San Francisco, CA, 4 days/week in office, Fridays from home
Remote eligibility
Employment
Full-time
Senior
Role family
Marketing
Fintech
Apply on boards.greenhouse.io
Job actionsApply now
Job actionsApply now

About the job

About the Role

We are hiring for a Sr. Product Marketing Manager to lead go-to-market for our Trust and Safety portfolio. This is an individual contributor role reporting to the Head of Product Marketing, Lending, Trust & Safety. You'll partner closely with Product, Risk, Legal, and Brand to shape product narratives, influence roadmap decisions, and drive responsible adoption.

Responsibilities

  • Own and execute go-to-market strategy for Chime's Trust & Safety suite, from launch through iteration and scale.
  • Establish best practices and frameworks for repeatable, high-quality product launches.
  • Develop clear, differentiated positioning and messaging that drives customer understanding and adoption.
  • Drive cross-functional alignment across Product, Risk, Brand, Analytics and Legal.
  • Influence product strategy and roadmap through customer insights, market understanding, and competitive analysis.
  • Own business outcomes: Improve product adoption, engagement, and retention through data-informed marketing strategies.

Qualifications

  • 6–10+ years of experience in product marketing with at least 3+ years of regulated financial services experience.
  • Proven track record of owning end-to-end go-to-market strategy for products or features.
  • Strong grounding in product marketing fundamentals: audience insights, competitive intelligence, targeting, positioning, value propositions, messaging, acquisition / engagement plan development.
  • Experience partnering cross-functionally with Product, Growth, Risk, Brand, Analytics, Legal and Compliance.
  • A demonstrated ability to lead through influence and drive cross-functional alignment and execution.
  • The ability to translate complex product capabilities into clear, compelling customer narratives.
  • A strong analytical mindset with experience using data to inform strategy and measure impact.

Compensation & Benefits

The base salary offered for this role and level of experience will begin at $150,000.00 and up to $208,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. Benefits include backup child, elder, and pet care, subsidized commuter benefits, generous vacation policy and company-wide paid days off, annual wellness stipend, up to 22 weeks of paid parental leave for birthing parents and 12 weeks for non-birthing parents, and access to family planning reimbursement.

Application

Apply via the Greenhouse link.

Skills & tags

What you can verify before applying

Compare the essentials before you leave: pay, remote scope, employment type, source, and the employer apply destination.