Sr. Product Marketing Manager, Trust & Safety

We are hiring for a Sr. Product Marketing Manager to lead go-to-market for our Trust and Safety portfolio. This is an individual contributor role reporting to the Head of Product Marketing, Lending, Trust & Safety. You’ll partner closely with Product, Risk, Legal, and Brand to shape product narratives, influence roadmap decisions, and drive responsible adoption.

• Own and execute go-to-market strategy for Chime’s Trust & Safety suite, from launch through iteration and scale.
• Establish best practices and frameworks for repeatable, high-quality product launches.
• Develop clear, differentiated positioning and messaging that drives customer understanding and adoption.
• Drive cross-functional alignment across Product, Risk, Brand, Analytics and Legal to ensure cohesive execution.
• Influence product strategy and roadmap through customer insights, market understanding, and competitive analysis.
• Own business outcomes: Improve product adoption, engagement, and retention through data-informed marketing strategies.

• 6–10+ years of experience in product marketing with at least 3+ years of regulated financial services experience.
• Proven track record of owning end-to-end go-to-market strategy for products or features.
• Strong grounding in product marketing fundamentals: audience insights, competitive intelligence, targeting, positioning, value propositions, messaging, acquisition / engagement plan development.
• Experience partnering cross-functionally with Product, Growth, Risk, Brand, Analytics, Legal and Compliance.
• A demonstrated ability to lead through influence and drive cross-functional alignment and execution.
• The ability to translate complex product capabilities into clear, compelling customer narratives.
• A strong analytical mindset with experience using data to inform strategy and measure impact.

Base salary offered for this role and level of experience: $150,000—$208,000 USD. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. Benefits include comprehensive health, financial, and wellbeing benefits; generous vacation policy and company-wide paid days off; annual wellness stipend; up to 22 weeks of paid parental leave for birthing parents and 12 weeks for non-birthing parents; access to family planning reimbursement; backup child, elder, and pet care; and subsidized commuter benefits for eligible employees.

Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.

At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do.

*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.

Apply via the provided Greenhouse link. For accommodation requests during the application process, contact accommodations@chime.com. See the Chime Applicant Privacy Notice for information on how Chime collects and uses personal information.