Strategic Customer Advisor

Databricks is assembling a small group of elite sales leaders to engage in its most complex, high-stakes customer opportunities. This role is built for individuals who have operated at the highest levels, leading transformation rather than just transactions. The Strategic Customer Advisor is deployed into Databricks' most critical accounts and opportunities where executive alignment is fragile, deal velocity has stalled, or the path forward requires sharper thinking and stronger leadership. This is a 50/50 role: externally shaping customer vision, guiding executives, and driving deal outcomes; internally advising, coaching, and raising the standard of the field. The primary objective is to make the existing account team better, faster, and more effective, not to override their efforts.

• Own the hardest moments – step into late-stage, high-value, multi-threaded deals where alignment is not established and execution must improve.
• Operate at the executive layer – engage CIOs, CDOs, and business leaders with a strong, credible point of view (POV) on data, AI, and platform transformation.
• Drive deal velocity – bring structure to ambiguity, align stakeholders, clarify value, and compress decision cycles.
• Lead through influence – earn trust quickly across customers and internal teams; know when to push, when to align, and how to create movement.
• Elevate the field – coach Account Executives (AEs) and field leaders in real time, improving deal strategy, qualification, and execution standards.
• Scale what works – translate wins into repeatable plays across EBCs, QBRs, All Hands, and global enablement forums.
• Expand enterprise footprint – identify new buying centers, use cases, and paths to platform adoption across large, complex organizations.

• Background in Data & AI organizations in highly strategic sales roles.
• 10+ years with consistent top-tier performance in enterprise environments (Fortune 500 / Global 2000).
• Experience leading large, complex, multi-year, multi-stakeholder deals.
• Executive presence with the ability to quickly establish credibility at the C-level.
• A strong, defensible POV on data platforms, AI, and enterprise transformation.
• Demonstrated ability to influence without authority across account teams, leadership, and partners.
• Experience coaching and elevating high-performing sales teams in live deal environments.
• Comfort operating across industries, ambiguity, and high expectations.

Local pay range: $272,000—$374,000 USD. Total compensation may also include eligibility for annual performance bonus, equity, and benefits.

Databricks is the Data and AI company. More than 20,000 organizations worldwide — including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 — rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe.